What departments does Capacity have?

Capacity has employees across 14 departments including Information Security, Engineering, Sales, Marketing, Analytics.

What is the largest department at Capacity?

The largest department at Capacity is Engineering with 11 employees.

Where are Capacity employees located globally?

Capacity has employees across 6 continents and 23 countries including South Africa, Ghana, Kenya, India, Philippines.

How has Capacity's team size changed over time?

Capacity's team has grown from approximately 132 to 208 employees based on available data.

Capacity Employee Directory

Q: Who are Capacity's key employees and leadership?

Capacity's key employees include: Ceo Advisor: D. A. L., Chief Financial Officer & Head Of Corporate Development: M. A., Head Of Innovation: A. H., Head Of Data Science, Analytics: H. A.

Software DevelopmentMissouri, United States501-1000 Employees

Capacity offers an omnichannel support automation platform intended to reduce service costs, improve knowledge access, and increase efficiency through AI-enabled capabilities. The platform unifies interactions across chat, SMS, voice, web, email, and helpdesks within a single system, serving a global base of nearly 20,000 companies. Its offerings span intelligent virtual agents, agent assist, employee enablement, and process automation, with broader functionality added through acquisitions that broaden its scope.

It is headquartered in St. Louis, Missouri, and was founded in 2017 by David Karandish and Chris Sims, operating in the software development sector focused on AI-powered support automation. Capacity recently expanded its product lineup with the May 2026 launch of an AI Analytics Assistant, reflecting ongoing efforts to extend its platform capabilities.

Capacity Global Highlights

North America
303

United States Of America
300
Dominican Republic
1
Guatemala
1
Honduras
1

Africa
60

South Africa
58
Ghana
1
Kenya
1

Europe
56

United Kingdom Of Great Britain And Northern Ireland
36
Spain
11
Germany
3
France
2
Switzerland
2
Armenia
1
Belarus
1

Asia
33

India
25
Philippines
4
Iraq
1
Oman
1
Jordan
1
Kazakhstan
1

South America
7

Brazil
4
Argentina
3

Capacity's Leadership

D. A. L.
Ceo Advisor
Mobile Phone
Email
M. A.
Chief Financial Officer & Head Of Corporate Development
Mobile Phone
Email
A. H.
Head Of Innovation
Mobile Phone
Email
H. A.
Head Of Data Science, Analytics
Mobile Phone
Email
P. C.
Ciso
Mobile Phone
Email
N. T.
Senior Vice President Of International Sales
Mobile Phone
Email
J. C.
Senior Vice President Marketing
Mobile Phone
Email
F. A.
Director Of Product, Analytics
Mobile Phone
Email

Capacity Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Marketing
Sales
Operations
Other
Product Management
Business
Program & Project Management

Contact profiles from Capacity

Name

Title

Contact

Location

Last Update

D. A. L.
Ceo Advisor
Mobile Phone
Email
Bay
Sep 03, 2026
P. C.
Ciso
Mobile Phone
Email
United Kingdom, England
Jun 27, 2026
M. A.
Chief Financial Officer & Head Of Corporate Development
Mobile Phone
Email
Jun 07, 2026
N. T.
Senior Vice President Of International Sales
Mobile Phone
Email
United Kingdom, England
Sep 03, 2026
J. C.
Senior Vice President Marketing
Mobile Phone
Email
United Kingdom
Sep 02, 2026
A. H.
Head Of Innovation
Mobile Phone
Email
United Kingdom, England
Sep 02, 2026
H. A.
Head Of Data Science, Analytics
Mobile Phone
Email
Spain, Madrid
Aug 28, 2026
F. A.
Director Of Product, Analytics
Mobile Phone
Email
Spain, Community of Madrid
Sep 05, 2026
N. S.
Channel Director Emea
Mobile Phone
Email
United Kingdom, United Kingdom
Sep 03, 2026
G. T.
Director Of Brand
Mobile Phone
Email
United Kingdom, England
Sep 05, 2026

Frequently Asked Questions

What is Capacity known for?

Capacity was founded in 2017 and operates in the Software Development industry. You can contact Capacity's main corporate office by phone at

+1-314-502-****

. Explore Capacity's company overview page for more information.

What is Capacity's most common email format?

Capacity employees' email format typically follows the pattern of First.Last@capacity.com. Trying to find reliable and up-to-date employee contact data? Find more Capacity email formats with LeadIQ.

How many employees does Capacity have currently?

Capacity has approximately 703 employees as of August 2026. These team members are located across 5 continents, including North America, Africa and Europe.

Who are Capacity's key employees and leadership?

As of August 2026, Capacity's key employees include:

Ceo Advisor: D. A. L.
Chief Financial Officer & Head Of Corporate Development: M. A.
Head Of Innovation: A. H.
Head Of Data Science, Analytics: H. A.
Ciso: P. C.

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Capacity Employee Directory

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