What departments does Capacity have?

Capacity has employees across 17 departments including Finance, Sales, Marketing, Analytics, Business.

What is the largest department at Capacity?

The largest department at Capacity is Engineering with 9 employees.

Where are Capacity employees located globally?

Capacity has employees across 7 continents and 26 countries including South Africa, Ghana, Kenya, Philippines, India.

How has Capacity's team size changed over time?

Capacity's team has grown from approximately 132 to 208 employees based on available data.

Capacity Employee Directory

Software DevelopmentMissouri, United States501-1000 Employees

Capacity offers an omnichannel support automation platform intended to reduce service costs, improve knowledge access, and increase efficiency through AI-enabled capabilities. The platform unifies interactions across chat, SMS, voice, web, email, and helpdesks within a single system, serving a global base of nearly 20,000 companies. Its offerings span intelligent virtual agents, agent assist, employee enablement, and process automation, with broader functionality added through acquisitions that broaden its scope.

It is headquartered in St. Louis, Missouri, and was founded in 2017 by David Karandish and Chris Sims, operating in the software development sector focused on AI-powered support automation. Capacity recently expanded its product lineup with the May 2026 launch of an AI Analytics Assistant, reflecting ongoing efforts to extend its platform capabilities.

Capacity Global Highlights

North America
306

United States Of America
303
Dominican Republic
1
Guatemala
1
Honduras
1

Africa
69

South Africa
67
Ghana
1
Kenya
1

Europe
57

United Kingdom Of Great Britain And Northern Ireland
35
Spain
11
Germany
4
Switzerland
2
Armenia
1
Norway
1
Portugal
1
Belarus
1
France
1

Asia
33

India
26
Philippines
3
Iraq
1
Jordan
1
Oman
1
Kazakhstan
1

South America
7

Brazil
4
Argentina
3

Oceania
1

New Zealand
1

Capacity's Leadership

C. P.
Chief Technical Officer, Speech Technology
Mobile Phone
Email
M. A.
Chief Financial Officer & Head Of Corporate Development
Mobile Phone
Email
F. A.
Head Of Product, Analytics
Mobile Phone
Email
A. H.
Head Of Innovation
Mobile Phone
Email
H. A.
Head Of Data Science, Analytics
Mobile Phone
Email
J. R.
Managing Director, Emea
Mobile Phone
Email
N. T.
Senior Vice President Of International Sales
Mobile Phone
Email
J. C.
Senior Vice President Marketing
Mobile Phone
Email

Capacity Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Marketing
Sales
Operations
Other
Product Management
Business
Program & Project Management

Contact profiles from Capacity

Name

Title

Contact

Location

Last Update

G. T.
Director Of Brand
Mobile Phone
Email
United Kingdom, England
Sep 09, 2026
V. L.
Director Of Engineering
Mobile Phone
Email
Spain
Sep 19, 2026
P. C.
Director Of Engineering
Mobile Phone
Email
United Kingdom, England
Sep 10, 2026
O. C.
Director Of Customer Onboarding
Mobile Phone
Email
United Kingdom, England
Sep 13, 2026
C. B.
Director Of Engineering
Mobile Phone
Email
United Kingdom, England
Sep 29, 2026
K. R.
Director Of Product, Scheduling
Mobile Phone
Email
United Kingdom, England
Sep 01, 2026
C. H.
Country Manager Dach
Mobile Phone
Email
Spain, Catalonia
Sep 20, 2026
T. B.
Manager, It
Mobile Phone
Email
Sep 28, 2026
B. S.
Senior Product Manager (voice Solutions)
Mobile Phone
Email
South Africa, Gauteng
Jun 26, 2026
T. T.
Engineering Manager
Mobile Phone
Email
Sep 28, 2026

Frequently Asked Questions

What is Capacity known for?

Capacity was founded in 2017 and operates in the Software Development industry. You can contact Capacity's main corporate office by phone at

+1-314-502-****

. Explore Capacity's company overview page for more information.

What is Capacity's most common email format?

Capacity employees' email format typically follows the pattern of First.Last@capacity.com. Trying to find reliable and up-to-date employee contact data? Find more Capacity email formats with LeadIQ.

How many employees does Capacity have currently?

Capacity has approximately 703 employees as of October 2026. These team members are located across 6 continents, including North America, Africa and Europe.

Who are Capacity's key employees and leadership?

As of October 2026, Capacity's key employees include:

Chief Technical Officer, Speech Technology: C. P.
Chief Financial Officer & Head Of Corporate Development: M. A.
Head Of Product, Analytics: F. A.
Head Of Innovation: A. H.
Head Of Data Science, Analytics: H. A.

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Capacity Employee Directory

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