What departments does CCI Global have?

CCI Global has employees across 11 departments including Operations, Engineering, Finance, Human Resources, Quality Assurance.

What is the largest department at CCI Global?

The largest department at CCI Global is Operations with 9 employees.

Where are CCI Global employees located globally?

CCI Global has employees across 5 continents and 25 countries including South Africa, Kenya, Rwanda, Ethiopia, Ghana.

How has CCI Global's team size changed over time?

CCI Global's team has grown from approximately 2.8K to 4.1K employees based on available data.

CCI Global Employee Directory

Q: Who are CCI Global's key employees and leadership?

CCI Global's key employees include: Group Chief Executive Officer: M. R., Chief Operating Officer: M. C., Chief Technology Officer South Africa And New Markets: M. S., Chief People & Culture Officer: J. L., Chief Technology Officer: S. A.

TelecommunicationsKwaZulu-Natal, South Africa5001-10000 Employees

CCI Global is a telecommunications-focused business process outsourcing (BPO) provider with a global footprint anchored in the United Arab Emirates and a multi-country African presence spanning 16 sites. The company employs between 5,001 and 10,000 people. Its Africa sites include Durban, Johannesburg, and Cape Town in South Africa; Nairobi in Kenya; Addis Ababa in Ethiopia; Kigali in Rwanda; Accra in Ghana; and Alexandria in Egypt, with Botswana coming soon. It serves both domestic and international clients, including brands from the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Kenya, across industries such as Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. Its BPO services encompass Customer Support, Technical Support, Sales, Retention, Back-Office Operations, and Data Management, with ongoing investments in technology, process improvements, and employee training.

CCI Global Global Highlights

Africa
3.8K

South Africa
2.7K
Kenya
803
Rwanda
101
Ethiopia
88
Egypt
61
Ghana
15
Botswana
3
Zambia
1

Asia
37

United Arab Emirates
29
India
4
Turkey
1
Malaysia
1
Qatar
1
Saudi Arabia
1

North America
27

United States Of America
19
Mexico
6
Canada
2

Europe
21

Ireland
8
United Kingdom Of Great Britain And Northern Ireland
7
Bulgaria
2
France
1
Poland
1
Denmark
1
Ukraine
1

Oceania
1

Australia
1

CCI Global's Leadership

M. C.
Chief Operating Officer
Mobile Phone
Email
M. S.
Chief Technology Officer South Africa And New Markets
Mobile Phone
Email
J. L.
Chief People & Culture Officer
Mobile Phone
Email
S. A.
Chief Technology Officer
Mobile Phone
Email
J. M.
Chief Financial Officer
Mobile Phone
Email
V. N.
Chief People Officer
Mobile Phone
Email
V. N.
Chief People Officer
Mobile Phone
Email
C. S.
Vice President Of Account Management
Mobile Phone
Email

CCI Global Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Sales
Analytics
Consultant
Operations
Other
Engineering
Support
Administrative
Information Technology
Education
Quality Assurance

Contact profiles from CCI Global

Name

Title

Contact

Location

Last Update

J. J.
Head Of Information Technology Operations
Mobile Phone
Email
South Africa, KwaZulu-Natal
Sep 22, 2026
S. M.
Head Of Dialler Operations
Mobile Phone
Email
South Africa, KwaZulu-Natal
Jul 30, 2025
M. G.
Head Of Employee Relations & Human Capital: Business Enabling Functions/Usa Operations
Mobile Phone
Email
South Africa, Gauteng
Oct 02, 2026
P. L.
Head Of Digital
Mobile Phone
Email
South Africa, KwaZulu-Natal
Jun 28, 2026
A. B.
Global Head Of Transition And Migrations (program Management)
Mobile Phone
Email
South Africa, Western Cape
Sep 17, 2026
M. K.
Global Head Of It Security
Mobile Phone
Email
Ireland, Galway
Oct 07, 2026
C. P.
Senior Vice President Development
Mobile Phone
Email
South Africa, KwaZulu-Natal
Aug 31, 2026
A. G.
Vice President/Managing Executive - Bpm/Bpo Operations
Mobile Phone
Email
United Arab Emirates, Dubai
Jun 17, 2026
A. S.
Head Of Workforce Management
Mobile Phone
Email
India, Haryana
Oct 02, 2026
B. N.
Head Of Wfm
Mobile Phone
Email
Jun 25, 2026

Frequently Asked Questions

What is CCI Global known for?

CCI Global was founded in 2006 and operates in the Telecommunications industry. Explore CCI Global's company overview page for more information.

What is CCI Global's most common email format?

CCI Global employees' email format typically follows the pattern of First.Last@cci-sa.co.za. Trying to find reliable and up-to-date employee contact data? Find more CCI Global email formats with LeadIQ.

How many employees does CCI Global have currently?

CCI Global has approximately 8.9K employees as of October 2026. These team members are located across 5 continents, including Africa, Asia and North America.

Who are CCI Global's key employees and leadership?

As of October 2026, CCI Global's key employees include:

Chief Operating Officer: M. C.
Chief Technology Officer South Africa And New Markets: M. S.
Chief People & Culture Officer: J. L.
Chief Technology Officer: S. A.
Chief Financial Officer: J. M.

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CCI Global Employee Directory

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