Public Sector Partnering Central Highlands Water is a state-owned utility under the Victorian Water Act with ongoing community engagements and long-standing partnerships. This presents opportunities to upsell digital, energy efficiency, and sustainable infrastructure solutions to a government-backed customer with a mandate for reliable, compliant service delivery.

Maintenance & Modernization With a technology stack including Drupal, Microsoft systems, and a mix of cloud and on-premises tools, CHW may seek modernization, cybersecurity hardening, and system integration services to streamline operations, data analytics, and asset management across 62,763 water connections and 52,714 wastewater connections.

Operational Resilience CHW operates large-scale water and wastewater networks serving over 130,000 people. This indicates high demand for resilience-focused solutions like SCADA/IoT monitoring, disaster recovery planning, and remote diagnostics to minimize service disruption and support regulatory compliance.

Strategic Partnerships Recent partnerships, including a long-term Veolia contract for plant operations and community engagement initiatives, suggest CHW values collaborative delivery models. This could open opportunities for bundled services in operations, maintenance, and environmental programs with joint marketing and shared KPI incentives.

Sustainability & Community CHW’s involvement in Choose Tap, Ballarat Begonia Festival sponsorships, and environmental collaborations signals a willingness to invest in sustainability programs and public-facing initiatives. Sales opportunities exist in water conservation tech, recycled water projects, and ecosystem restoration services aligned with community goals.