Cerna Solutions, LLC

IT Services and IT ConsultingCalifornia, United States2-10 Employees

Cerna is now Thirdera, a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our architects, developers, consultants, designers, and project managers help our customers transform, get more from ServiceNow, and unlock hidden potential. We are ushering in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW. Visit our website to learn more: https://www.thirdera.com/
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Cerna is a trusted Elite ServiceNow partner founded with the primary focus of improving and innovating the way our customers leverage ServiceNow® platform and protect their ServiceNow investment. Our authoritative platform capabilities are made possible by Cerna’s 100% US-based experts, whose skillsets span the entire Now Platform.   

Cerna’s extensive platform expertise allows us to understand true customer’s needs and deliver tailored solutions, while solving business challenges through the innovative use of ServiceNow platform and digital transformation. Cerna’s unique project approach has earned us a repeat customer rate of 90%, and a Customer Satisfaction Score (CSAT) of 4.8/5.    

Our mission is to deliver tailored solutions that achieve uncompromised 100% customer success and satisfaction, while fostering teamwork and collaboration, investing in our highly motivated and skilled employees, as well as providing a balanced, supportive, and sustainable work environment.  

Cerna is dedicated to becoming your partner, an extension of your team, and a trustworthy advisor to your organization.

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