What departments does CFI Group have?

CFI Group has employees across 13 departments including Entrepreneurship, Business Development, Program & Project Management, Customer Success, Arts & Design.

What is the largest department at CFI Group?

The largest department at CFI Group is Accounting with 3 employees.

Where are CFI Group employees located globally?

CFI Group has employees across 5 continents and 11 countries including China, India, Afghanistan, Sweden, Italy.

How has CFI Group's team size changed over time?

CFI Group's team has decreased from approximately 66 to 61 employees based on available data.

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CFI Group Employee Directory

Business Consulting and ServicesMichigan, United States51-200 Employees

CFI Group is a midsize business consulting and services firm headquartered in Ann Arbor, Michigan, founded in 1988. It specializes in measuring customer experience and turning those insights into actionable business guidance for organizations. The firm helped establish the American Customer Satisfaction Index and maintains the exclusive U.S. license to apply its customized methodology in both private and public sectors, supported by researchers and its proprietary approach. With a global network of offices, CFI Group serves clients seeking to quantify and improve customer experience across industries. In 2026, the company announced expansion of its operations to Colombia and appointed Simon Knudson as country manager to lead the new office.

CFI Group Global Highlights

North America
101

United States Of America
101

Europe
18

Sweden
8
Italy
8
United Kingdom Of Great Britain And Northern Ireland
2

Asia
5

China
2
India
2
Afghanistan
1

South America
2

Ecuador
1
Brazil
1

CFI Group's Leadership

M. B.
Chief Executive Officer
Mobile Phone
Email
C. T. R.
Vice President Business Development Federal Government Practice
Mobile Phone
Email
G. R.
Partner
Mobile Phone
Email
N. H.
Partner
Mobile Phone
Email
L. R.
Owner
Mobile Phone
Email
R. D.
Business Director
Mobile Phone
Email
K. S.
Program Director
Mobile Phone
Email
N. O.
Managing Director
Mobile Phone
Email

CFI Group Employee Metrics

100%

50%

2026

2025

Consultant
Information Technology
Analytics
Business Development
Community & Social Services
Other
Sales

Contact profiles from CFI Group

Name

Title

Contact Info

Location

Last Update

S. M.
Consultant
Mobile Phone
Email
SwedenStockholm
Jun 02, 2026
S. P.
Operatore Call Centre
Mobile Phone
Email
ItalyPiedmont
Jan 01, 2026
L. M.
Frontdesk Administratör
Mobile Phone
Email
SwedenStockholm
Mar 25, 2026

Frequently Asked Questions

What is CFI Group known for?

CFI Group was founded in 1988 operates in the Business Consulting and Services industry; you can contact the main corporate office by phone at

+1-734-930-****

. Explore CFI Group's company overview page for more information.

What is CFI Group's most common email format?

CFI Group employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more CFI Group email formats with LeadIQ.

How many employees does CFI Group have currently?

CFI Group has approximately 120 employees as of July 2026. These team members are located across 4 continents, including North AmericaEuropeAsia.

Who are CFI Group's key employees and leadership?

As of July 2026, CFI Group's key employees include:

Chief Executive Officer: M. B.
Vice President Business Development Federal Government Practice: C. T. R.
Partner: G. R.
Partner: N. H.
Owner: L. R.

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CFI Group Employee Directory

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