Chattermill
Software DevelopmentEngland, United Kingdom51-200 Employees
Chattermill is a software company based in London, England, that provides a customer experience intelligence platform. It aggregates feedback from surveys, reviews, support tickets, conversations, and social media to produce AI-powered insights, helping teams focus actions where it matters most. Its client roster includes global brands such as Amazon, Uber, HelloFresh, Zappos, Tesco, JustEat, and H&M, who rely on the platform to identify recurring issues and inform product improvements. Siting within the software development industry, Chattermill aims to centralize fragmented feedback into actionable intelligence for customer-focused organizations. A notable recent development is the December 2023 introduction of Copilot, a generative AI solution designed to redefine how brands leverage customer feedback.