Strong Market Position InMoment is recognized as a leader in Voice of the Customer platforms, indicating substantial market credibility and a proven track record of delivering high-value CX solutions, making it a compelling partner for brands looking to enhance their customer experience strategies.

AI-Driven Innovation Recent launches of AI tools such as AI Auto Responding and customer engagement applications highlight InMoment’s focus on leveraging artificial intelligence to improve responsiveness and insight generation, presenting opportunities to offer advanced automation and analytics solutions.

Growing Global Footprint Partnerships with international clients like Cricket Australia and new collaborations in Australia demonstrate InMoment’s international expansion momentum, suggesting potential sales opportunities in global markets seeking scalable CX solutions.

Acquisition & Investment The recent acquisition by Press Ganey Forsta underscores an increased industry investment in InMoment’s technology and market reach, indicating confidence and potential support for expanding product offerings and client base through targeted sales efforts.

Diverse Client Portfolio With clients spanning health, retail, and service sectors like Australian Unity, InMoment’s diversified customer base offers cross-industry sales prospects for tailored CX solutions that address specific sector needs and challenges.