Public Safety Expansion City is partnering to expand fire stations and public safety infrastructure, indicating a need for integrated public safety solutions. Potential offerings include EMS and fire department ERP, asset and fleet management, GIS/CAD/RMS, and 911/311 systems, plus project management and grant-ready modernization packages.

Cloud Modernization Current tech stack includes Azure and Windows Server, signaling readiness for broader cloud adoption. Cross-sell opportunities exist in cloud hosting, backup and disaster recovery, cybersecurity, identity and access management, and managed IT services across municipal departments.

Citizen Engagement Recent move to text update service shows openness to digital resident communications. Opportunities include mass notification, mobile app, citizen relationship management, integrated content management, digital forms, accessibility compliance, and seamless online service delivery.

Data Analytics Piwik PRO Core usage indicates data analytics maturity. Offer data governance, executive dashboards, performance reporting, open data portal enhancements, data visualization, and training to improve budgeting and service outcomes.

Cultural Infrastructure Ritz Theatre acquisition and Creative Threads show a focus on culture and infrastructure investments, plus EV charging expansion. Targeted opportunities include AV and IT integration for venues, digital signage and ticketing, event management software, CRM for programs, and smart energy solutions including EV charging and building energy management.