CLUSTER Outsourcing Services Limited

Outsourcing and Offshoring ConsultingLisbon, Portugal51-200 Employees

Cluster Outsourcing Services Limited is a provider of outsourced and offshoring consulting, based in Lisbon, Portugal. It offers customized customer experience solutions, with multi-channel support teams tailored to each client's products and brand, and with a focus on mentoring teams to align with client objectives. The company helps clients redefine, streamline, and digitize processes to deliver effective customer interactions.

Its services span more than 30 countries across sectors such as retail, travel, banking, and financial services. By delivering omni-channel outsourcing and targeted contact services, Cluster supports customer loyalty and aims to produce clear outcomes for clients. The firm also recruits and trains talent to expand its capabilities as clients' needs grow.

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