Clutch.

Design ServicesOhio, United States2-10 Employees

Clutch is a design services firm that concentrates on shaping experiences by integrating research, strategy, and design to help brands uncover opportunities and transformations that boost conversion, engagement, and customer happiness. It applies a human-centered approach, immersing in client organizations to map end-to-end experiences. The team operates as an agile, integrated unit, collaborating closely with clients rather than maintaining rigid hierarchies. Based in Columbus, Ohio, the firm serves brands seeking to optimize both customer and employee experiences and thereby improve business outcomes. With a small, tightly integrated team, its members bring diverse backgrounds, including senior leadership at large firms, entrepreneurship, academia, and military service. The office culture emphasizes openness and direct collaboration across engagements.

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