Contact Center Product Expansion Conterra Networks recently enhanced its unified communications product portfolio with a new Contact Center product, offering businesses improved customer interaction capabilities. This presents a sales opportunity for companies looking to enhance their customer engagement strategies.
Omni-Channel Contact Center Solutions The launch of omni-channel Contact Center solutions by Conterra Networks provides a sales opportunity for businesses aiming to create seamless customer experiences across multiple communication channels. Partnering with Conterra can help companies boost customer engagement.
400Gb/s Waves Service Launch Conterra Networks introduced a high-speed 400Gb/s waves service for carrier clients, which can be an attractive sales offering for telecommunications companies looking to enhance their network infrastructure. This service expansion may lead to new partnership opportunities.
Strategic Partnerships for Fiber Asset Maximization Conterra Networks collaborated with Ezeefiber to maximize the value of its fiber assets, creating a potential sales avenue for service providers. Businesses in the telecommunications industry can explore partnership opportunities with Conterra to leverage excess fiber resources effectively.
Digital Communication Channels Expansion Through partnerships with GOCare and Dialpad, Conterra Networks expanded its communication channels to include SMS text, online chat, and SMS chat options. This opens up sales prospects for companies seeking to diversify their communication avenues and enhance customer engagement.