Insights

North American Focus Conversational’s strategic emphasis on providing North American-only virtual receptionist services presents a unique selling point for small and medium-sized businesses seeking high-quality, culturally aligned customer support within the U.S. and Canada. This focus can appeal to companies prioritizing local customer care and reducing language or cultural barriers.

Recent Innovation Launch The upcoming launch of new support features planned for early 2024 indicates a commitment to technological enhancements and improved service offerings. Sales efforts can leverage this upcoming innovation to attract prospects seeking modern, feature-rich customer engagement solutions.

Market Differentiator Unlike many competitors that rely on automated menus, Conversational’s live, human-powered answering service provides a premium customer experience. This differentiator is attractive to businesses that value personalized, high-touch communication, representing a potential upsell opportunity.

Growth Potential With a revenue range of up to 1 million dollars and a focus on personalized customer service, there is significant growth potential to expand into larger markets or industries that require specialized receptionist services such as healthcare or legal firms, creating cross-sell opportunities.

Strategic Tech Stack Utilizing a robust suite of marketing and analytics tools like Google Analytics, SEO, and Shopify provides a strong foundation for targeted marketing campaigns. Sales teams can leverage this data-driven approach to identify prospects in related sectors or those seeking to improve inbound call management, maximizing lead conversion.

Conversational Receptionists Tech Stack

Conversational Receptionists uses 8 technology products and services including Google Conversion Tracking, Shopify, Google Fonts API, and more. Explore Conversational Receptionists's tech stack below.

  • Google Conversion Tracking
    Advertising Networks
  • Shopify
    E-commerce
  • Google Fonts API
    Font Scripts
  • Cornerstone
    Human Resource Management System
  • Lodash
    Javascript Libraries
  • Yoast SEO
    Search Engines
  • reCAPTCHA
    Security
  • Google Analytics
    Web Analytics

Conversational Receptionists's Email Address Formats

Conversational Receptionists uses at least 1 format(s):
Conversational Receptionists Email FormatsExamplePercentage
FirstL@conversational.comJohnD@conversational.com
33%
First@conversational.comJohn@conversational.com
23%
First.Last@conversational.comJohn.Doe@conversational.com
11%
FirstL@conversational.comJohnD@conversational.com
33%

Frequently Asked Questions

Where is Conversational Receptionists's headquarters located?

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Conversational Receptionists's main headquarters is located at 150 Riverside Pkwy, Suite 219 Fredericksburg, Virginia 22406, US. The company has employees across 2 continents, including North AmericaEurope.

What is Conversational Receptionists's official website and social media links?

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Conversational Receptionists's official website is conversational.com and has social profiles on LinkedIn.

What is Conversational Receptionists's SIC code NAICS code?

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Conversational Receptionists's SIC code is 8299 - Schools and Educational Services, Not Elsewhere Classified NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Conversational Receptionists have currently?

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As of October 2025, Conversational Receptionists has approximately 51 employees across 2 continents, including North AmericaEurope. Key team members include Chief Executive Officer: T. L.Telecommunications Manager: S. M.. Explore Conversational Receptionists's employee directory with LeadIQ.

What industry does Conversational Receptionists belong to?

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Conversational Receptionists operates in the Outsourcing and Offshoring Consulting industry.

What technology does Conversational Receptionists use?

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Conversational Receptionists's tech stack includes Google Conversion TrackingShopifyGoogle Fonts APICornerstoneLodashYoast SEOreCAPTCHAGoogle Analytics.

What is Conversational Receptionists's email format?

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Conversational Receptionists's email format typically follows the pattern of FirstL@conversational.com. Find more Conversational Receptionists email formats with LeadIQ.
Conversational Receptionists

Conversational Receptionists

Outsourcing and Offshoring ConsultingUnited States51-200 Employees

Conversational provides a friendly and professional live answering service for solo, small, and medium businesses. We answer calls, take messages, deliver basic customer service, and book your appointments so you don't have to. 

Our trusted team of receptionists will bump your customer service up a notch. It's our specialty! Our answering service has been featured on Forbes, The Huffington Post, Salesforce, and more. See what the buzz is about - backed by our 30-Day Money-Back Guarantee.

What makes Conversational the best answering service choice?

Unlike many other answering services, our team is strategically located in the United States and Canada. With a full staff of North American receptionists, you never have to worry about your clients struggling to get the help they need. We are one of the few North American-only virtual receptionist and answering service companies.

We're a live answering service, which means your callers will never deal with an automated menu when they call your business. Instead, they'll have the pleasure of speaking with one of our experienced, friendly receptionists who work in our offices and are always available for your calls. Our team has years of experience in the call center industry. At Conversational we provide the best possible phone support and service for each of your clients.

Section iconCompany Overview

Headquarters
150 Riverside Pkwy, Suite 219 Fredericksburg, Virginia 22406, US
SIC Code
8299 - Schools and Educational Services, Not Elsewhere Classified
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Employees
51-200

Section iconFunding & Financials

  • $1M

    Conversational Receptionists's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Conversational Receptionists's revenue is estimated to be in the range of $1M

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