SMB IT Enablement ConvexSERV targets small to medium businesses and municipal entities, representing a steady demand for outsourced IT management, security, and on-site support across multiple verticals which sales teams can approach with bundled managed services.

On-site Support Focus Emphasize fast and friendly on-site service as a differentiator for local governments, K-12 education, and commercial clients seeking responsive IT support, presenting opportunities for service level agreements and regional support packages.

Tech Stack Leverage Leverage familiarity with WordPress, Microsoft 365, and email services to offer integrated hosting, productivity, security, and cloud collaboration solutions, opening cross-sell opportunities for migration, optimization, and managed email.

Mid-market Growth With revenue in the low tens of millions and a lean headcount, pursue strategic partnerships and channel programs to scale services, pursue larger projects, and expand footprint in local government and education contracts.

Competition Positioning Position as a nimble, cost-effective alternative to multinational firms for regional clients by showcasing personalized service, faster delivery, and tailored IT solutions for SMBs and municipalities in need of reliable IT management.