Established Customer Base With over 50 years of experience serving the Erie and tri-state area, Cooper Business Machines has developed a loyal local customer base that values personalized service and reliable office equipment solutions, providing a strong foundation for upselling new technology products.

Range of Equipment Expertise The company's diverse product portfolio includes managed print services, multifunction printers, and large-format engineering printers from leading brands like Canon, Ricoh, KIP, and HP, indicating opportunities to cross-sell advanced printing and document management solutions.

Family-Run Personalized Service As a family-owned business with direct owner involvement, Cooper emphasizes responsiveness and accountability, making it a potential partner for tailored technology upgrades and service contracts that align with customer needs.

Growth Potential Operating within a market with competitors such as Xerox and HP, Cooper can capitalize on its local reputation and personalized approach to expand its client base and introduce innovative office technology solutions to remain competitive.

Digital and Web Presence Utilizing modern tech stacks including Google Analytics and cloud services, Cooper is well-positioned to leverage its online presence for targeted marketing campaigns, lead generation, and digital outreach to attract new business customers.