Global Migration Capabilities CCS specializes in automated system migrations and application conversions to IBM platforms with a focus on non-disruptive, fixed-price transitions, suggesting opportunities to upsell migration and modernization services for legacy IT environments.

Contact Center Expertise With over 20 years in interactive voice response, omnichannel communications, speech recognition, and workforce management, CCS can target enterprises seeking revamped contact center solutions and unified communications for improved customer experience.

Platform and Integration Breadth Experience across Avaya, Cisco, Nortel, Asterisk and CRM integrations positions CCS to pursue customers needing multi-vendor telephony, VOIP/SIP deployments, and seamless CRM/workflow integrations for contact center operations.

Managed and Turn-key Services Custom support options include end-to-end architecture, development, hardware, project management and hosted or hybrid deployments, presenting opportunities for managed services contracts and ongoing support revenue.

SMB to Mid-Market Focus Revenue range and team size indicate targetable mid-market companies seeking cost-effective, fixed-price modernization and contact center solutions, with room to expand into larger deals through partnerships and referrals.