Expanding Service Portfolio CPI.Solutions offers a comprehensive suite of services including consulting, implementation, support, and customer success, presenting multiple touchpoints for cross-selling or upselling additional communication, collaboration, and CRM solutions.
Recent Acquisition Activity The company's recent acquisition of 45 North Solutions and the sale of assets to Avtex indicate active growth and strategic partnerships, creating opportunities to leverage expanded solutions and integrate new client bases.
Technology Integration With expertise in Oracle Service Cloud and Atlassian tools, CPI has a strong foundation in cloud-based and collaboration technologies, enabling targeted pitches to clients seeking advanced contact center and customer engagement solutions.
Market Positioning Operating in the competitive telecommunications space with a focus on contact centers and enterprise communication systems, CPI can position itself as a specialized provider for mid-market companies looking to upgrade their customer experience platforms.
Growth Potential With a revenue range of one to ten million dollars and a lean workforce, CPI has scope for expanding its client base and service offerings, especially by leveraging its partnerships and technology stack to target small-to-medium enterprises seeking scalable communication solutions.