Customer Alliance
Software DevelopmentBerlin, Germany51-200 Employees
Customer Alliance is a software development company that offers a guest feedback intelligence platform for the hospitality industry. The platform aggregates reviews, surveys, and experience data to provide hotels with a centralized source of actionable insights for capturing, understanding, and acting on guest feedback. It is designed to reduce manual work and eliminate guesswork for hotel teams across operations, revenue, and quality, and it integrates with leading hospitality technologies to distribute insights and support improvements across properties. The company is based in Berlin, Germany, at 12 Hausvogteiplatz, and has a workforce of 51 to 200 employees. In 2022 the firm announced the launch of in-app and in-web surveys, and more information is available at https://customer-alliance.com.