Insights

Acquired by Customer Imperative has been acquired by Higher Logic, indicating potential cross-sell opportunities into Higher Logic’s broader client base and partnerships.

SaaS focus Specialization in B2B SaaS revenue growth and customer success programs suggests potential value in firms seeking escalation of renewal rates, expansion, and churn reduction.

Gainsight partnership Being a Gainsight certified partner signals credibility and expertise in customer success platforms, creating openings for enterprise CS platforms, managed services, and implementation projects.

Growth traction A track record of improving retention, upsell, and adoption for multiple mid-market clients demonstrates a proven ROI narrative that can be leveraged to win new SaaS customers.

Sales enablement Experience restructuring sales and CS functions and defining CS playbooks positions the firm to offer sales enablement, organization design, and hiring support to rapid-growth software companies.

Customer Imperative (acquired by Higher Logic) Tech Stack

Customer Imperative (acquired by Higher Logic) uses 8 technology products and services including Fastly, Google Fonts API, Lightbox, and more. Explore Customer Imperative (acquired by Higher Logic)'s tech stack below.

Fastly

Content Delivery Network

Google Fonts API

Font Scripts

Lightbox

Javascript Libraries

Modernizr

Javascript Libraries

jQuery UI

Javascript Libraries

ActiveCampaign

Marketing Automation

Piwik

System Analytics & Monitoring

Google Tag Manager

Tag Management

Customer Imperative (acquired by Higher Logic) Email Formats	Example	Percentage
First@customerimperative.com	John@customerimperative.com	100%

Customer Imperative (acquired by Higher Logic) Email Formats

Example

Percentage

First@customerimperative.com

John@customerimperative.com

100%

Frequently Asked Questions

What is Customer Imperative (acquired by Higher Logic)'s phone number?

You can contact Customer Imperative (acquired by Higher Logic)'s main corporate office by phone at

+1-843-790-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Customer Imperative (acquired by Higher Logic)'s official website and social media links?

Customer Imperative (acquired by Higher Logic)'s official website is customerimperative.com and has social profiles on LinkedIn.

How much revenue does Customer Imperative (acquired by Higher Logic) generate?

As of August 2026, Customer Imperative (acquired by Higher Logic)'s annual revenue is estimated to be <$1M.

What is Customer Imperative (acquired by Higher Logic)'s NAICS code?

Customer Imperative (acquired by Higher Logic)'s NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Customer Imperative (acquired by Higher Logic) have currently?

As of August 2026, Customer Imperative (acquired by Higher Logic) has approximately 11 employees across 2 continents, including North AmericaAsia. Key team members include Owner: C. L.. Explore Customer Imperative (acquired by Higher Logic)'s employee directory with LeadIQ.

What industry does Customer Imperative (acquired by Higher Logic) belong to?

Customer Imperative (acquired by Higher Logic) operates in the IT Services and IT Consulting industry.

What technology does Customer Imperative (acquired by Higher Logic) use?

Customer Imperative (acquired by Higher Logic)'s tech stack includes FastlyGoogle Fonts APILightboxModernizrjQuery UIActiveCampaignPiwikGoogle Tag Manager.

What is Customer Imperative (acquired by Higher Logic)'s email format?

Customer Imperative (acquired by Higher Logic)'s email format typically follows the pattern of First@customerimperative.com. Find more Customer Imperative (acquired by Higher Logic) email formats with LeadIQ.

When was Customer Imperative (acquired by Higher Logic) founded?

Customer Imperative (acquired by Higher Logic) was founded in 2017.

Customer Imperative (acquired by Higher Logic)

Q: How many employees does Customer Imperative (acquired by Higher Logic) have currently?

Customer Imperative (acquired by Higher Logic) has approximately 11 employees.

Q: What industry does Customer Imperative (acquired by Higher Logic) belong to?

Customer Imperative (acquired by Higher Logic) operates in the IT Services and IT Consulting industry.

Q: When was Customer Imperative (acquired by Higher Logic) founded?

Customer Imperative (acquired by Higher Logic) was founded in 2017.

Q: What is Customer Imperative (acquired by Higher Logic)'s NAICS code?

Customer Imperative (acquired by Higher Logic)'s NAICS code is 5415 (Computer Systems Design and Related Services).

IT Services and IT ConsultingSouth Carolina, United States11-50 Employees

Customer Imperative is an IT services and consulting firm that focuses on helping organizations scale revenue through customer success programs, processes, and technology. With an emphasis on B2B software-as-a-service, the company supports CEOs, CROs, COOs, and customer success leaders to improve revenue growth, customer retention, and overall lifecycle management, delivering tangible improvements for its clients.
Based in Mount Pleasant, South Carolina, the firm operates as a small-to-mid-sized provider and has positioned itself as a Gainsight-certified partner for consulting, implementation, and managed services. The business serves a range of clients from rapidly growing software and services companies to larger organizations undergoing acquisitions or organizational realignments, offering tailored engagements as well as pre-packaged customer success offerings. A notable recent development is the company’s acquisition by Higher Logic, reflecting its integration into a broader IT services ecosystem.

Insights

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