Insights

AI driven growth CustomerGauge is expanding capabilities with GaugieAI and AI-powered Interview Bot to accelerate feedback collection, churn risk identification, and revenue opportunities, presenting a strong cross-sell and upsell case for AI-enhanced CX platforms.

Enterprise credibility With global brands like Heineken and Coca-Cola as customers and a track record of measurable outcomes, there is a compelling case for targeting larger B2B enterprises seeking proven ROI in loyalty, churn reduction, and revenue acceleration.

Global reach Recent USA-focused expansion and partnerships (Valley Oak Advisors) indicate a growth focus in North America, suggesting sales targets across enterprise accounts with multinational footprints and CPG familiarity.

AI enabled CX The platform combines NPS-based insights with real-time, actionable intelligence and a frontline-to-C-suite impact model, creating opportunities to position as a holistic Account Experience solution across buyer roles.

Growth metrics Reported revenue in the multi‑tens of millions range and a lean team size (11-50 employees) imply efficiency upside and potential for scalable, high-margin add-ons, enabling tiered pricing or ROI-based value propositions for mid-market to enterprise.

CustomerGauge Tech Stack

CustomerGauge uses 8 technology products and services including Medallia, Osano, Segment, and more. Explore CustomerGauge's tech stack below.

  • Medallia
    Analytics
  • Osano
    Cookie Compliance
  • Segment
    Customer Data Platforms
  • Twemoji
    Font Scripts
  • Video.js
    Javascript Libraries
  • Slick
    Javascript Libraries
  • Drift
    Live Chat
  • Intercom
    Live Chat

Media & News

CustomerGauge's Email Address Formats

CustomerGauge uses at least 1 format(s):
CustomerGauge Email FormatsExamplePercentage
First.Last@customergauge.comJohn.Doe@customergauge.com
88%
First@customergauge.comJohn@customergauge.com
10%
Last.First@customergauge.comDoe.John@customergauge.com
1%
First.MiddleLast@customergauge.comJohn.MichaelDoe@customergauge.com
1%

Frequently Asked Questions

Where is CustomerGauge's headquarters located?

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CustomerGauge's main headquarters is located at 182b Van Diemenstraat Amsterdam, North Holland Netherlands. The company has employees across 5 continents, including EuropeNorth AmericaAsia.

What is CustomerGauge's official website and social media links?

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CustomerGauge's official website is customergauge.com and has social profiles on LinkedInCrunchbase.

What is CustomerGauge's NAICS code?

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CustomerGauge's NAICS code is 5112 - Software Publishers.

How many employees does CustomerGauge have currently?

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As of May 2026, CustomerGauge has approximately 49 employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Ceo: A. D.Chief Marketing Officer: I. L.Chief Revenue Officer (cro): A. C.. Explore CustomerGauge's employee directory with LeadIQ.

What industry does CustomerGauge belong to?

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CustomerGauge operates in the Software Development industry.

What technology does CustomerGauge use?

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CustomerGauge's tech stack includes MedalliaOsanoSegmentTwemojiVideo.jsSlickDriftIntercom.

What is CustomerGauge's email format?

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CustomerGauge's email format typically follows the pattern of First.Last@customergauge.com. Find more CustomerGauge email formats with LeadIQ.

When was CustomerGauge founded?

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CustomerGauge was founded in 2007.
CustomerGauge logo

CustomerGauge

Software DevelopmentNorth Holland, Netherlands11-50 Employees

CustomerGauge is a software company based in Amsterdam, North Holland, focused on turning B2B customer feedback into revenue growth by bridging research and action. The firm blends AI capabilities with human empathy to provide real-time, ongoing customer insights and actionable intelligence for users across an organization.

Rooted in the Net Promoter Score framework and grounded in extensive B2B experience, its Account Experience platform helps companies measure loyalty and convert that signal into practical actions that reduce churn and unlock new revenue streams. A recent development is the introduction of GaugieAI, an AI-powered revenue assistant designed to identify churn risks, surface growth opportunities, and speed decision-making while keeping the human customer behind the scores in view. The company counts global brands such as Heineken and Coca-Cola among its customers, illustrating its involvement in high-profile B2B markets.

Section iconCompany Overview

Headquarters
182b Van Diemenstraat Amsterdam, North Holland Netherlands
NAICS Code
5112 - Software Publishers
Founded
2007
Employees
11-50

Section iconFunding & Financials

  • $10M$25M

    CustomerGauge's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    CustomerGauge's revenue is estimated to be in the range of $10M$25M

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