Insights

AI-Driven Customer Engagement CustomerGauge's innovative use of AI tools like GaugieAI and Feedback AI Assistant positions it as a leader in real-time, predictive customer experience management, offering valuable opportunities to target companies seeking advanced feedback analysis solutions.

Expanding Geographical Reach Recent launches of tools such as the Geographical View and the Frontline Suite demonstrate CustomerGauge's focus on global customer insights and frontline engagement, creating opportunities to onboard organizations operating across multiple regions.

Strong Market Recognition Recognition by Gartner as top VoC software for B2B and trusted client relationships with major brands like Heineken and Coca-Cola highlight CustomerGauge’s competitive positioning, facilitating sales pitches to large enterprises prioritizing proven and award-winning solutions.

Recent Leadership Growth Strategic appointments of senior executives such as a new Chief Revenue Officer suggest the company’s emphasis on revenue growth and market expansion, presenting opportunities to engage with a forward-looking organization invested in scaling its sales and customer success teams.

Sustainable Growth Potential With revenue estimates between 10 million and 25 million and a focus on innovative solutions within the B2B SaaS space, CustomerGauge offers a compelling prospect for strategic partnerships aimed at enhancing customer loyalty, reducing churn, or expanding into new industry verticals.

CustomerGauge Tech Stack

CustomerGauge uses 8 technology products and services including Medallia, RackCache, SuperOffice, and more. Explore CustomerGauge's tech stack below.

  • Medallia
    Analytics
  • RackCache
    Caching
  • SuperOffice
    Customer Relationship Management
  • Google Workspace
    Email
  • Atlassian Statuspage
    Issue Trackers
  • Prism
    Javascript Libraries
  • imagesLoaded
    Javascript Libraries
  • AWS Elastic Load Balancer
    Load Balancers

Media & News

CustomerGauge's Email Address Formats

CustomerGauge uses at least 1 format(s):
CustomerGauge Email FormatsExamplePercentage
First.Last@customergauge.comJohn.Doe@customergauge.com
87%
First@customergauge.comJohn@customergauge.com
11%
Last.First@customergauge.comDoe.John@customergauge.com
1%
First.MiddleLast@customergauge.comJohn.MichaelDoe@customergauge.com
1%

Frequently Asked Questions

Where is CustomerGauge's headquarters located?

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CustomerGauge's main headquarters is located at Van Diemenstraat 182B, Amsterdam, 1013CP, NL. The company has employees across 5 continents, including EuropeNorth AmericaAsia.

What is CustomerGauge's official website and social media links?

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CustomerGauge's official website is customergauge.com and has social profiles on LinkedInCrunchbase.

What is CustomerGauge's NAICS code?

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CustomerGauge's NAICS code is 5112 - Software Publishers.

How many employees does CustomerGauge have currently?

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As of October 2025, CustomerGauge has approximately 54 employees across 5 continents, including EuropeNorth AmericaAsia. Key team members include Chief Marketing Officer: I. L.Chief Revenue Officer (cro): A. C.Chief Revenue Officer (cro): T. H.. Explore CustomerGauge's employee directory with LeadIQ.

What industry does CustomerGauge belong to?

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CustomerGauge operates in the Software Development industry.

What technology does CustomerGauge use?

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CustomerGauge's tech stack includes MedalliaRackCacheSuperOfficeGoogle WorkspaceAtlassian StatuspagePrismimagesLoadedAWS Elastic Load Balancer.

What is CustomerGauge's email format?

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CustomerGauge's email format typically follows the pattern of First.Last@customergauge.com. Find more CustomerGauge email formats with LeadIQ.

When was CustomerGauge founded?

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CustomerGauge was founded in 2007.
CustomerGauge

CustomerGauge

Software DevelopmentNetherlands51-200 Employees

CustomerGauge is on a mission to help companies turn B2B customer feedback into revenue growth by bridging the gap between research and action. We do so by combining powerful AI tools with human empathy to build deeper, more profitable customer relationships.

CustomerGauge believes, first and foremost, that great business outcomes start with great human connections. That’s why our AI-powered Account Experience™ platform is purpose-built to empower every level of your organization, from the frontline to the C-Suite, with real-time, “always-on” customer insights and actionable intelligence.

Rooted in the Net Promoter Score (NPS) system and enhanced by decades of B2B expertise, CustomerGauge helps companies not only measure loyalty but act on it: closing the loop faster, reducing churn, and unlocking new revenue streams. 

With the launch of GaugieAI, we’re redefining how organizations engage with customer feedback. GaugieAI acts as your real-time revenue assistant, identifying churn risks, surfacing growth opportunities, and accelerating time-to-action — all while staying grounded in the human customers behind the scores.

Trusted by global leaders like Heineken and Coca-Cola, we deliver measurable outcomes in the moments that matter.

CustomerGauge: Powered by AI. Driven by empathy. Obsessed with impact.

Section iconCompany Overview

Headquarters
Van Diemenstraat 182B, Amsterdam, 1013CP, NL
NAICS Code
5112 - Software Publishers
Founded
2007
Employees
51-200

Section iconFunding & Financials

  • $10M$25M

    CustomerGauge's revenue is estimated to be in the range of $10M$25M

Section iconFunding & Financials

  • $10M$25M

    CustomerGauge's revenue is estimated to be in the range of $10M$25M

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