CustomerService.ae
Consumer ServicesDubayy, United Arab Emirates11-50 Employees
Based in Dubai, in the Dubayy region of the United Arab Emirates, CustomerService.ae operates in the consumer services space as a GCC-focused information and services hub for customer experience. It publishes guidance drawn from best practices, interviews with industry experts, and in-depth articles to help organizations improve how they serve customers. The venture was launched to help businesses understand the evolving customer-service landscape, particularly with technological advances, and to foster a customer-centric culture in GCC-based companies. In addition to content, the company offers experiential training workshops, self-guided productivity game kits, and an all-in-one social media management service to help businesses enhance engagement and efficiency. Serving GCC-based companies, the organization provides resources to stay current with changes in customer service practices driven by technology and culture. In September 2020, Awards International partnered with CustomerService.ae for the Gulf Customer Experience Awards.