CyberCare
IT Services and IT ConsultingVilniaus Apskritis, Lithuania201-500 Employees
CyberCare is an IT services and IT consulting company headquartered in Vilnius, Lithuania, at 34 Švitrigailos Street, Vilniaus Apskritis 03230. The organization employs between 201 and 500 people and maintains a team of more than 450 professionals across Lithuania, Ukraine, and the Philippines. It is a member of the Tesonet Accelerator. CyberCare provides customer care services to global technology brands by combining expert support with AI-powered automation solutions developed in-house by CyberCare AI Labs. The company handles more than four million cases annually across more than 170 countries, serving brands such as NordVPN, Surfshark, and Saily. Its technology stack includes C#, .NET, iOS, JSON-LD, Google Sheets, and other tools, and it has pursued AI product developments such as an AI-based chatbot and a Ticket Bot, with launches in 2024. In 2021 the company announced plans to expand headcount toward 500 employees in coming years.
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