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DialAmerica Employee Directory

Outsourcing and Offshoring ConsultingNew Jersey, United States1001-5000 Employees

Aucera, formerly DialAmerica, operates as one of the largest privately held contact center providers with a global footprint that includes nearshore and offshore locations. Across these sites, the company handles more than 100 million customer experiences annually. Its workforce supports a broad range of Fortune 500 consumer brands, delivering Customer Experience Management services and technology-enabled solutions across channels such as phone, email, chat, and social media. Based in Mahwah, New Jersey, the organization coordinates operations that serve clients on a worldwide scale. 

The company sits in the outsourcing and offshoring consulting industry, emphasizing customer experience management and related BPO capabilities. Recent developments include a strategic partnership with TouchPoint One in 2024 and multiple Stevie Awards for Sales and Customer Service in 2025, signaling external recognition for service innovation.

Find DialAmerica employees' phone numbers or email addresses

DialAmerica Global Highlights

Location
Employees

North America
1.4K

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  • United States Of America
    1.4K

Asia
2

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  • Pakistan
    1
  • India
    1

Oceania
1

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  • New Zealand
    1

DialAmerica's Leadership

  • Chief Technology Officer Chief Financial Officer at DialAmerica
    C. S.
    Chief Technology Officer Chief Financial Officer
    Mobile Phone
  • Vice President Controller at DialAmerica
    B. K.
    Vice President Controller
    Mobile Phone
  • Vice President Sales Director at DialAmerica
    N. T.
    Vice President Sales Director
    Mobile Phone
  • President at DialAmerica
    C. P.
    President
    Mobile Phone
  • President at DialAmerica
    E. A.
    President
    Mobile Phone
  • President at DialAmerica
    N. A.
    President
    Mobile Phone
  • Head Management at DialAmerica
    D. S.
    Head Management
    Mobile Phone
  • Business Owner at DialAmerica
    C. M.
    Business Owner
    Mobile Phone

DialAmerica Employee Metrics

100%
50%
0%
2026
2025
  • Customer Success
  • Sales
  • Marketing
  • Operations
  • Human Resources
  • Other
  • Analytics
  • Support
  • Program & Project Management
  • Finance
  • Community & Social Services
  • Business Development

Contact profiles from DialAmerica

Name
Title
Contact
Location
Last Update
  • Director , Information Technology at DialAmerica
    C. P.
    Director , Information Technology
    Mobile Phone
    Oct 22, 2024
  • Assistant Director at DialAmerica
    E. G.
    Assistant Director
    Mobile Phone
    Oct 16, 2024
  • Director at DialAmerica
    J. B.
    Director
    Mobile Phone
    Oct 17, 2024
  • Director at DialAmerica
    M. C.
    Director
    Mobile Phone
    Oct 17, 2024
  • Director Of Contact Center Operations at DialAmerica
    S. K.
    Director Of Contact Center Operations
    Mobile Phone
    Oct 21, 2024
  • Director Of Contact Center Operations at DialAmerica
    W. J.
    Director Of Contact Center Operations
    Mobile Phone
    Oct 17, 2024
  • Controller at DialAmerica
    W. K.
    Controller
    Mobile Phone
    Jun 25, 2025
  • Assistant Manager Of Contact Center Operations at DialAmerica
    J. R.
    Assistant Manager Of Contact Center Operations
    Mobile Phone
    May 30, 2026
  • Senior Team Leader at DialAmerica
    M. G.
    Senior Team Leader
    Mobile Phone
    Sep 12, 2026
  • Manager Systems Support at DialAmerica
    A. L.
    Manager Systems Support
    Mobile Phone
    Oct 22, 2024

Frequently Asked Questions

What is DialAmerica known for?

Minus sign iconPlus sign iconDialAmerica was founded in 1957 and operates in the Outsourcing and Offshoring Consulting industry. Explore DialAmerica's company overview page for more information.

What is DialAmerica's most common email format?

Minus sign iconPlus sign iconDialAmerica employees' email format typically follows the pattern of FLast@dialamerica.com. Trying to find reliable and up-to-date employee contact data? Find more DialAmerica email formats with LeadIQ.

How many employees does DialAmerica have currently?

Minus sign iconPlus sign iconDialAmerica has approximately 1.7K employees as of August 2026. These team members are located across 3 continents, including North America, Asia and Oceania.

Who are DialAmerica's key employees and leadership?

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As of August 2026, DialAmerica's key employees include:

  • Chief Technology Officer Chief Financial Officer: C. S.
  • Vice President Controller: B. K.
  • Vice President Sales Director: N. T.
  • President: C. P.
  • President: E. A.

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