Insights

Strong Market Position Aucera is one of the largest privately held contact center providers globally, servicing over 100 million customer experiences annually across multiple channels, demonstrating extensive scale and market reach that can cater to large enterprise clients.

Recognition & Awards The company has recently received five Stevie Awards for Sales & Customer Service, highlighting its reputation for service excellence and innovation, making it an attractive partner for brands seeking top-tier customer experience providers.

Strategic Acquisition Aucera's recent acquisition by ResultsCX positions the company for further global expansion, offering opportunities for partners involved in growth initiatives and international customer service solutions.

Financial Stability With revenue estimated between 250 to 500 million dollars and a sizable workforce of over 1,000 employees, Aucera exhibits substantial financial health and operational capacity, ideal for scaling partnership opportunities.

Technology Integration Utilizing a diverse tech stack including Cloudflare Bot Management and JSON-LD, Aucera emphasizes advanced technology adoption to enhance customer engagement, offering potential synergies for tech-driven service integrations.

DialAmerica Tech Stack

DialAmerica uses 8 technology products and services including Font Awesome, Google Fonts API, JSON-LD, and more. Explore DialAmerica's tech stack below.

  • Font Awesome
    Font Scripts
  • Google Fonts API
    Font Scripts
  • JSON-LD
    Javascript Frameworks
  • Salesforce Marketing Cloud Account Engagement
    Marketing Automation
  • WP Engine
    Platform As A Service
  • PHP
    Programming Languages
  • Cloudflare Bot Management
    Security
  • Google Tag Manager
    Tag Management

DialAmerica's Email Address Formats

DialAmerica uses at least 2 format(s):
DialAmerica Email FormatsExamplePercentage
FLast@dialamerica.comJDoe@dialamerica.com
93%
First_Last@dialamerica.comJohn_Doe@dialamerica.com
5%
FirstLast@dialamerica.comJohnDoe@dialamerica.com
1%
First@dialamerica.comJohn@dialamerica.com
1%
FLast@aucera.comJDoe@aucera.com
100%

Frequently Asked Questions

Where is DialAmerica's headquarters located?

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DialAmerica's main headquarters is located at 960 Macarthur Boulevard Mahwah, New Jersey 07430 United States. The company has employees across 3 continents, including North AmericaAsiaOceania.

What is DialAmerica's official website and social media links?

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DialAmerica's official website is aucera.com and has social profiles on LinkedIn.

What is DialAmerica's NAICS code?

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DialAmerica's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does DialAmerica have currently?

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As of March 2026, DialAmerica has approximately 1.7K employees across 3 continents, including North AmericaAsiaOceania. Key team members include Chief Information Officer - Senior Vice President: M. B.Chief Client Officer: L. L.Chief Technology Officer Chief Financial Officer: C. S.. Explore DialAmerica's employee directory with LeadIQ.

What industry does DialAmerica belong to?

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DialAmerica operates in the Outsourcing and Offshoring Consulting industry.

What technology does DialAmerica use?

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DialAmerica's tech stack includes Font AwesomeGoogle Fonts APIJSON-LDSalesforce Marketing Cloud Account EngagementWP EnginePHPCloudflare Bot ManagementGoogle Tag Manager.

What is DialAmerica's email format?

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DialAmerica's email format typically follows the pattern of FLast@dialamerica.com. Find more DialAmerica email formats with LeadIQ.

When was DialAmerica founded?

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DialAmerica was founded in 1957.

DialAmerica

Outsourcing and Offshoring ConsultingNew Jersey, United States1001-5000 Employees

DialAmerica is now Aucera. 

Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.

Section iconCompany Overview

Headquarters
960 Macarthur Boulevard Mahwah, New Jersey 07430 United States
Website
aucera.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1957
Employees
1001-5000

Section iconFunding & Financials

  • $250M$500M

    DialAmerica's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    DialAmerica's revenue is estimated to be in the range of $250M$500M

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