Insights

Diverse Industry Portfolio Digicall Group serves multiple industries including insurance, financial services, and education, demonstrating a broad market appeal that offers sales opportunities across various sectors seeking outsourced incident management and process solutions.

Technology-Driven Solutions With a strong emphasis on industry-leading technology and automation, Digicall is actively investing in innovative systems like Valuemultipliers, creating opportunities to sell complementary digital tools, analytics, and process optimization services.

Recent Strategic Expansions The company's recent acquisitions and partnerships, such as with Advance Call and Fixzy Assist, indicate a growth-focused approach that can be leveraged to introduce new solutions like fraud prevention, client engagement platforms, or enhanced service offerings.

Growing Market Presence Operating in South Africa with global outreach and a revenue range of $250 million to $500 million, Digicall’s significant market share presents opportunities to sell enterprise-scale solutions, tailored BPO services, and expansion support for similar high-growth organizations.

Strong Leadership & Innovation Led by experienced executives and investing in brand reputation, Digicall emphasizes customer experience and operational excellence, creating a fertile environment for selling value-added services such as consulting, technology upgrades, and customer engagement solutions.

Similar companies to Digicall Group

Digicall Group Tech Stack

Digicall Group uses 8 technology products and services including Adobe, Tableau, Microsoft Excel, and more. Explore Digicall Group's tech stack below.

Adobe
Audio, Video, Graphics
Tableau
Business Intelligence
Microsoft Excel
Editors
jQuery
Javascript Libraries
PHP
Programming Languages
C#
Programming Languages
Trello
Project Management
ReCaptcha v2 for Contact Form 7
Web Platform Extensions

Media & News

Digicall Group's Email Address Formats

Digicall Group uses at least 2 format(s):

Digicall Group Email Formats	Example	Percentage
First.Last@digicall.co.za	John.Doe@digicall.co.za	93%
FirstL@digicall.co.za	JohnD@digicall.co.za	3%
First.L@digicall.co.za	John.D@digicall.co.za	2%
First.MiddleLast@digicall.co.za	John.MichaelDoe@digicall.co.za	1%
First.Middle@digicall.co.za	John.Michael@digicall.co.za	1%

Frequently Asked Questions

Where is Digicall Group's headquarters located?

Digicall Group's main headquarters is located at 110 Conrad Avenue Johannesburg, Gauteng 2193 South Africa. The company has employees across 6 continents, including AfricaAsiaEurope.

What is Digicall Group's official website and social media links?

Digicall Group's official website is digicallgroup.co.za and has social profiles on LinkedIn.

What is Digicall Group's NAICS code?

Digicall Group's NAICS code is 524 - Insurance Carriers and Related Activities.

How many employees does Digicall Group have currently?

As of April 2026, Digicall Group has approximately 828 employees across 6 continents, including AfricaAsiaEurope. Key team members include Chief Executive Officer Digicall South Africa: S. N.Chief Executive Officer: W. D. C.Coo - Digicall South Africa Bpm: I. N.. Explore Digicall Group's employee directory with LeadIQ.

What industry does Digicall Group belong to?

Digicall Group operates in the Insurance industry.

What technology does Digicall Group use?

Digicall Group's tech stack includes AdobeTableauMicrosoft ExceljQueryPHPC#TrelloReCaptcha v2 for Contact Form 7.

What is Digicall Group's email format?

Digicall Group's email format typically follows the pattern of First.Last@digicall.co.za. Find more Digicall Group email formats with LeadIQ.

When was Digicall Group founded?

Digicall Group was founded in 2003.

Digicall Group

Q: What is Digicall Group's official website and social media links?

Digicall Group's official website is digicallgroup.co.za. Digicall Group has social profiles on LinkedIn.

Q: How many employees does Digicall Group have currently?

Digicall Group has approximately 828 employees.

Q: What technology does Digicall Group use?

Digicall Group's tech stack includes Shopify, jsDelivr, PHP, Sage 300, RSS.

Q: What is Digicall Group's NAICS code?

Digicall Group's NAICS code is 524 (Insurance Carriers and Related Activities).

InsuranceGauteng, South Africa501-1000 Employees

Digicall Group has been delivering world-class outsourced and incident management services to our valued clients across diverse industries, globally, since 2003. 

Our services 

Business process management (BPM)

Customisable, end-to-end solutions to clients’ more complex challenges in multiple sectors and industries.

Business process outsourcing (BPO)

Specialised solutions for non-core, high-frequency front- and back-office events, as a seamless extension of client brands.

Value multipliers (VM) 

Industry-leading technology solutions, systems, insights and expertise for enhanced client value and customer experience.

Everything we do is enabled, integrated, and improved by our best-in-class technologies, our specialised and automated business systems, and our outstanding people. 

visit www.digicallgroup.co.za to find out more