Digitalization@Global Business Services | Deutsche Post DHL Group Employee Directory

Information Technology and ServicesNorth Rhine-Westphalia, Germany51-200 Employees

Digitalization@Global Business Services, also known as Digitalization@GBS, is a corporate-wide program within Deutsche Post DHL Group that aims to elevate its Global Business Services through radical optimization of customer experiences and harmonization and automation of processes. The program serves internal customers across GBS service lines such as Finance Operations, HR Operations, Corporate Real Estate, and Procurement, as well as the customers of those customers, including Express, Post & Parcel and their end customers or suppliers. It leverages a broad technology stack, including BPM, RPA, Smart OCR, and machine and deep learning, which is continually expanded and tailored to the best solutions. The tech stack features certifications and platforms such as ISO 14001 and ISO 9001, Red Hat OpenShift, Microsoft Intune, SAP Flexible Real Estate Management, Edenred, UNIX Shell, and CSS. The organization is located at 262 Widdersdorfer Straße Köln, North Rhine-Westphalia 50933 Germany, employs 51-200 people, and maintains the website dpdhl.com.

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