Insights

Premium Product Differentiation Dilmah’s strong emphasis on traditional orthodox tea and unique single-origin collections positions it as a premium brand targeting discerning tea connoisseurs and hospitality venues seeking high-quality, authentic tea experiences.

Expanding Specialty Offerings Recent launches of luxury artisanal teas and experiential products like the Genesis Tea and Cinnamon Experience suggest opportunities to promote premium, innovative products to gourmet supermarkets, boutique hotels, and specialty retailers.

Sustainable and Ethical Focus Dilmah’s commitment to ethical sourcing and social responsibility, with profits funding charitable and conservation initiatives, appeals to environmentally and socially conscious consumers, creating potential partnerships with eco-focused retail chains and organizations.

Strategic Content Partnerships Collaborations with media outlets such as Seven Network and active participation in cultural festivals indicate active brand storytelling efforts that can be leveraged to deepen B2B relationships with media, hospitality, and event organizers.

Global Market Engagements Dilmah’s international presence, including key retail placements in supermarkets like Coles and media exposure, opens avenues for sales expansion into new geographic markets and upscale foodservice channels seeking authentic Ceylon tea solutions.

Dilmah Tea Tech Stack

Dilmah Tea uses 8 technology products and services including TikTok, SAP, Nuxt.js, and more. Explore Dilmah Tea's tech stack below.

  • TikTok
    Audio, Video, Graphics
  • SAP
    Customer Relationship Management
  • Nuxt.js
    Javascript Frameworks
  • Microsoft
    Miscellaneous
  • Office 365
    Office Suites
  • Google
    Search Engines
  • Google Analytics
    Web Analytics
  • Twitter
    Widgets

Media & News

Dilmah Tea's Email Address Formats

Dilmah Tea uses at least 1 format(s):
Dilmah Tea Email FormatsExamplePercentage
First.Last@dilmahtea.comJohn.Doe@dilmahtea.com
57%
FirstL@dilmahtea.comJohnD@dilmahtea.com
41%
First.MiddleLast@dilmahtea.comJohn.MichaelDoe@dilmahtea.com
1%
Last.First@dilmahtea.comDoe.John@dilmahtea.com
1%

Frequently Asked Questions

Where is Dilmah Tea's headquarters located?

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Dilmah Tea's main headquarters is located at Ceylon Tea Services Ltd 111 Negombo Road Peliyagoda, GQ 11830 LK. The company has employees across 6 continents, including AsiaOceaniaNorth America.

What is Dilmah Tea's phone number?

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You can contact Dilmah Tea's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Dilmah Tea's official website and social media links?

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Dilmah Tea's official website is dilmahtea.com and has social profiles on LinkedIn.

What is Dilmah Tea's NAICS code?

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Dilmah Tea's NAICS code is 722 - Food Services and Drinking Places.

How many employees does Dilmah Tea have currently?

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As of October 2025, Dilmah Tea has approximately 1K employees across 6 continents, including AsiaOceaniaNorth America. Key team members include Chief Financial Officer: N. M.Head Of Marketing Anz: S. D. D.Head Of Sales Department: S. A.. Explore Dilmah Tea's employee directory with LeadIQ.

What industry does Dilmah Tea belong to?

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Dilmah Tea operates in the Food and Beverage Services industry.

What technology does Dilmah Tea use?

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Dilmah Tea's tech stack includes TikTokSAPNuxt.jsMicrosoftOffice 365GoogleGoogle AnalyticsTwitter.

What is Dilmah Tea's email format?

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Dilmah Tea's email format typically follows the pattern of First.Last@dilmahtea.com. Find more Dilmah Tea email formats with LeadIQ.

When was Dilmah Tea founded?

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Dilmah Tea was founded in 1985.
Dilmah Tea

Dilmah Tea

Food and Beverage ServicesPeliyagoda, Sri Lanka1001-5000 Employees

Dilmah is unique; a brand that is founded on a passionate commitment to quality and authenticity in tea, it is also a part of a philosophy that goes beyond commerce in seeing business as a matter of human service. 
Launched in 1988 by Merrill J. Fernando Dilmah pioneered important initiatives which have become the hallmarks of the company. These are important because traditional tea, made in the ‘orthodox’ style – a production process that starts with handpicking the leaves and continues through withering, rolling, oxidation and firing – follows a technique perfected over centuries. It produces tea that are varied and sophisticated. The alternative is CTC, a relatively recent method of production designed to offer a quick ‘cuppa’ and in the process sacrifices all that is special in tea. Merrill describes CTC as ‘tea without a soul.’
Today Dilmah is the only vertically integrated tea company with its own tea gardens – some of Ceylon’s best estates – and state of the art printing & packaging facilities, tea packing and investments in every segment of the industry. 
Dilmah concentrates on offering tea aficionados around the world a truly different experience in tea, presenting an unmatched collection of teas, each tasted and selected with the benefit of decades of experience in tea, and most importantly marked by genuine innovation and a passion for quality.
Dilmah restates its commitment to the values on which it is founded along with Merrill’s sons Dilhan & Malik. Dilmah is an Ethical Tea, in that all packaging profits are retained in Sri Lanka and fund the MJF Charitable Foundation and Dilmah Conservation. We believe that Business is a Matter of Human Service.

Section iconCompany Overview

Headquarters
Ceylon Tea Services Ltd 111 Negombo Road Peliyagoda, GQ 11830 LK
Phone number
NAICS Code
722 - Food Services and Drinking Places
Founded
1985
Employees
1001-5000

Section iconFunding & Financials

  • $50M$100M

    Dilmah Tea's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $50M$100M

    Dilmah Tea's revenue is estimated to be in the range of $50M$100M

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