Insights

Strong Industry Presence Direct Line has established a reputable presence in the telecommunications and call center industry with over 40 years of service, serving a diverse range of clients from medical professionals to Fortune 500 companies, indicating a broad market reach and versatile service offerings.

Awards and Recognition Consistently recognized for service excellence with multiple awards including 12 consecutive Diamond Plus awards and the CAM-X Award of Excellence, positioning the company as a trusted and high-quality service provider attractive to potential clients seeking reliable call support solutions.

Expansion Opportunities Recent expansion into California and engagement in innovative marketing campaigns suggest growth initiatives and a willingness to invest in new markets, presenting opportunities to target similar expansion-focused clients who value technological and geographic growth.

Technological Adoption Utilization of advanced tools like WordPress, MySQL, Google Tag Manager, and integrations with social media platforms indicates a tech-savvy operation, which can appeal to prospective clients looking for modern, integrated communication solutions.

Market Penetration Size With revenue estimates between 1 million and 10 million and a workforce between 51-200 employees, Direct Line is positioned as a mid-sized company capable of scaling services, making it a suitable partner or service provider for similarly sized businesses seeking growth and dependable call handling solutions.

Direct Line Tech Stack

Direct Line uses 8 technology products and services including WordPress, MySQL, Priority Hints, and more. Explore Direct Line's tech stack below.

WordPress

Content Management System

MySQL

Database

Priority Hints

Performance

Google Tag Manager

Tag Management

MonsterInsights

Web Platform Extensions

WPForms

Web Platform Extensions

Nginx

Web Servers

Facebook

Widgets

Direct Line Email Formats	Example	Percentage
FirstL@directlineinc.com	JohnD@directlineinc.com	38%
First@directlineinc.com	John@directlineinc.com	12%
FirstL@directlineinc.com	JohnD@directlineinc.com	38%
First@directlineinc.com	John@directlineinc.com	12%

Direct Line Email Formats

Example

Percentage

FirstL@directlineinc.com

JohnD@directlineinc.com

38%

First@directlineinc.com

John@directlineinc.com

12%

FirstL@directlineinc.com

JohnD@directlineinc.com

38%

First@directlineinc.com

John@directlineinc.com

12%

Frequently Asked Questions

What is Direct Line's phone number?

You can contact Direct Line's main corporate office by phone at

+1-510-843-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Direct Line's official website and social media links?

Direct Line's official website is directlineinc.com and has social profiles on LinkedIn.

What is Direct Line's SIC code NAICS code?

Direct Line's SIC code is 1711 - Plumbing, Heating and Air-Conditioning NAICS code is 517 - Telecommunications.

How many employees does Direct Line have currently?

As of December 2025, Direct Line has approximately 51 employees across 2 continents, including North AmericaEurope. Key team members include President: K. G.Co-Owner: R. G.It Director: J. F.. Explore Direct Line's employee directory with LeadIQ.

What industry does Direct Line belong to?

Direct Line operates in the Telecommunications industry.

What technology does Direct Line use?

Direct Line's tech stack includes WordPressMySQLPriority HintsGoogle Tag ManagerMonsterInsightsWPFormsNginxFacebook.

What is Direct Line's email format?

Direct Line's email format typically follows the pattern of FirstL@directlineinc.com. Find more Direct Line email formats with LeadIQ.

When was Direct Line founded?

Direct Line was founded in 1979.

Direct Line

Q: What is Direct Line's official website and social media links?

Direct Line's official website is directlineinc.com. Direct Line has social profiles on LinkedIn.

Q: How many employees does Direct Line have currently?

Direct Line has approximately 51 employees.

Q: What technology does Direct Line use?

Direct Line's tech stack includes Slider Revolution, New Relic, WP Engine, RSS, Grade Us.

TelecommunicationsCalifornia, United States51-200 Employees

Answering Service - Serving Our Valued Clients Nationwide Since 1979

Direct Line TeleResponse provides more than the warmth of a personalized human voice...we provide peace of mind.

Put your staff back to work and let us take care of your phones. Direct Line is your phone answering service support staff. We'll answer all of your business telephone calls, or just your phone calls after-hours and or overflow phone calls. Concentrate on your business while we answer your calls... Any day, every day, all day... our skilled telephone answering staff is on the job. It's like having a Virtual Receptionist. 

Serving Every Size Company

Medical, Physician, Attorney, or any Trade Services Company. Direct Line is the telephone answering service to best serve your business telecommunications needs. Whether your business is a one person shop, a mid-size office, a Fortune 500, Government agency or you are a physician, attorney, doctor or emergency medical care company, Direct Line has answered for them all.

Insights

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Direct Line Tech Stack

Media & News

Directlineinc expands facilities to California, United States.

Directlineinc receives award 12th consecutive Diamond Plus award for call center excellence.

Directlineinc receives award Award at CAM-X 53rd Annual Convention and Trade Show.

Directlineinc receives award 2017 Award of Excellence.

Directlineinc launched Fleetlights campaign on Jan 1st '16.

Directlineinc hires James as chief risk officer and executive director.

Directlineinc receives award Best Integrated Campaign at 2016 PRWeek UK Awards.

Direct Line's Email Address Formats