TeleDirect BPO
Outsourcing and Offshoring ConsultingBudapest, Hungary51-200 Employees
TeleDirect BPO is a medium-sized outsourcing and offshoring services provider based in Budapest, Hungary. With more than 30 years in the business services sector, it combines technology-enabled approaches with industry expertise to support client operations. The company offers customer service through a 24/7 multilingual digital help desk and a broader BPO portfolio that includes data integration as well as front- and back-end process work, often leveraging no-code platforms and APIs. Clients are organizations seeking to improve efficiency and reliability in customer care and back-office processes by outsourcing portions of their operations. In addition to customer service, TeleDirect BPO provides managed IT services and data integration capabilities, including Vertical Integration, Supply Chain Management, TMS integration, and EDI.