Directly Employee Directory

Technology, Information and InternetCalifornia, United States201-500 Employees

Directly is a pioneer in customer service for many of the world’s leading brands.

Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise.

Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

Find Directly employees' phone numbers or email addresses

Directly Global Highlights

Location
Employees

North America
167

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  • United States Of America
    141
  • Canada
    12
  • Mexico
    9
  • Dominican Republic
    4
  • Guatemala
    1

Asia
79

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  • Philippines
    54
  • India
    21
  • Singapore
    1
  • Sri Lanka
    1
  • Pakistan
    1
  • Israel
    1

South America
34

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  • Brazil
    32
  • Bolivia
    1
  • Argentina
    1

Europe
21

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  • United Kingdom Of Great Britain And Northern Ireland
    7
  • Italy
    6
  • Croatia
    2
  • Portugal
    1
  • Poland
    1
  • France
    1
  • Georgia
    1
  • Greece
    1
  • Germany
    1

Africa
7

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  • Nigeria
    6
  • Togo
    1

Oceania
5

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  • Australia
    5

Directly's Leadership

  • Stylized image of a person
    T. H.
    Vice President Of Engineering
    Phone icon
  • Stylized image of a person
    J. F.
    Head Of Platform And Marketplace
    Phone icon
  • Stylized image of a person
    D. D.
    Director Of Partnerships / Strategic Accounts
    Phone icon
  • Stylized image of a person
    F. A.
    Property Manager Assistant At Prosper Real Estate
    Phone icon
  • Stylized image of a person
    J. S.
    Ondemand Account Delivery Manager
    Phone icon
  • Stylized image of a person
    L. L.
    People Operations Lead
    Phone icon
  • Stylized image of a person
    S. L.
    Strategic Program Manager
    Phone icon
  • Stylized image of a person
    T. C.
    Technical Support Specialist
    Phone icon

Directly Employee Metrics

100%
50%
0%
2026
2025
2024
  • Support
  • Community & Social Services
  • Customer Success
  • Engineering
  • Consultant
  • Other
  • Information Technology

Contact profiles from Directly

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    J. F.
    Head Of Platform And Marketplace
    Phone icon
    UNITED STATES
    Mar 15, 2023
  • Stylized image of a person
    T. H.
    Vice President Of Engineering
    Phone icon
    UNITED STATES
    Jul 26, 2024
  • Stylized image of a person
    D. D.
    Director Of Partnerships / Strategic Accounts
    Phone icon
    United StatesNew Mexico
    Dec 05, 2025
  • Stylized image of a person
    F. A.
    Property Manager Assistant At Prosper Real Estate
    Phone icon
    UNITED STATES
    Mar 08, 2023
  • Stylized image of a person
    J. S.
    Ondemand Account Delivery Manager
    Phone icon
    United StatesMichigan
    Oct 16, 2024
  • Stylized image of a person
    L. L.
    People Operations Lead
    Phone icon
    UNITED STATES
    Mar 08, 2023
  • Stylized image of a person
    S. L.
    Strategic Program Manager
    Phone icon
    Oct 22, 2024
  • Stylized image of a person
    T. C.
    Technical Support Specialist
    Phone icon
    United StatesTexas
    Dec 11, 2025
  • Stylized image of a person
    I. D. D.
    Airbnb Community Expert
    Phone icon
    Dec 03, 2025
  • Stylized image of a person
    M. D.
    Autodesk Expert
    Phone icon
    United StatesNorth Carolina
    Dec 03, 2025

Frequently Asked Questions

What is Directly known for?

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Directly was founded in 2011 operates in the Technology, Information and Internet industry. The company's main headquarters is located in 333 Bryant Street, Suite 250; you can contact the main corporate office by phone at . Explore Directly's company overview page for more information.

What is Directly's most common email format?

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Directly employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Directly email formats with LeadIQ.

How many employees does Directly have currently?

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Directly has approximately 384 employees as of December 2025. These team members are located across 6 continents, including North AmericaAsiaSouth America.

Who are Directly's key employees and leadership?

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As of December 2025, Directly's key employees include:

  • Vice President Of Engineering: T. H.
  • Head Of Platform And Marketplace: J. F.
  • Director Of Partnerships / Strategic Accounts: D. D.
  • Property Manager Assistant At Prosper Real Estate: F. A.
  • Ondemand Account Delivery Manager: J. S.

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