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Insights

AI-Powered Customer Service Directly offers cutting-edge AI and on-demand solutions for customer service, providing sales opportunities in industries focused on enhancing customer experience through technology.

Big-Name Clients Boost Count on Directly's partnership with companies like Airbnb, Microsoft, and Samsung to leverage their success stories in enhancing customer satisfaction, thereby attracting similar enterprises seeking superior customer service solutions.

Tech Stack Integration Directly's tech stack includes GitHub, Salesforce Live Agent, and iOS among others, enabling sales development representatives to approach businesses that utilize similar technologies for seamless integration.

Financially Secure Partner With a revenue range of $10M - 50M and recent funding of $11M, Directly presents sales opportunities as a financially stable partner for companies looking to invest in reliable customer service solutions.

Competitive Landscape Directly's competitive positioning with similar companies like Cognigy and Soul Machines, along with a sizable workforce of 201-500 employees, provides avenues for sales professionals to target industries where customer service is a priority.

Directly Tech Stack

Directly uses 8 technology products and services including GitHub, Salesforce Live Agent, Marketo, and more. Explore Directly's tech stack below.

  • GitHub
    Communication And Collaboration
  • Salesforce Live Agent
    Live Chat
  • Marketo
    Marketing Automation
  • JavaScript
    Programming Languages
  • iOS
    Programming Languages
  • Elasticsearch
    Search Engines
  • Quantcast
    System Analytics & Monitoring
  • Autodesk
    Visualisation Software

Directly's Email Address Formats

Directly uses at least 1 format(s):
Directly Email FormatsExamplePercentage
FLast@directly.comJDoe@directly.com
62%
First@directly.comJohn@directly.com
27%
First.Last@directly.comJohn.Doe@directly.com
10%
Last@directly.comDoe@directly.com
1%

Frequently Asked Questions

Where is Directly's headquarters located?

Minus sign iconPlus sign iconDirectly's main headquarters is located at 333 Bryant Street Suite 250 San Francisco, California 94107 US. The company has employees across 6 continents, including North AmericaAsiaSouth America.

What is Directly's phone number?

Minus sign iconPlus sign icon You can contact Directly's main corporate office by phone at +1-415-512-7522. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Directly's official website and social media links?

Minus sign iconPlus sign iconDirectly's official website is directly.com and has social profiles on LinkedIn.

How much revenue does Directly generate?

Minus sign iconPlus sign icon As of July 2024, Directly's annual revenue reached $15M.

What is Directly's SIC code?

Minus sign iconPlus sign iconDirectly's SIC code is 7375 - Information Retrieval Services.

How many employees does Directly have currently?

Minus sign iconPlus sign iconAs of July 2024, Directly has approximately 366 employees across 6 continents, including North AmericaAsiaSouth America. Key team members include Chief Executive Officer: M. D. L. C.Chief Executive Officer: M. D. L. C.Chief Executive Officer: B. D. R.. Explore Directly's employee directory with LeadIQ.

What industry does Directly belong to?

Minus sign iconPlus sign iconDirectly operates in the Technology, Information and Internet industry.

What technology does Directly use?

Minus sign iconPlus sign iconDirectly's tech stack includes GitHubSalesforce Live AgentMarketoJavaScriptiOSElasticsearchQuantcastAutodesk.

What is Directly's email format?

Minus sign iconPlus sign iconDirectly's email format typically follows the pattern of . Find more Directly email formats with LeadIQ.

How much funding has Directly raised to date?

Minus sign iconPlus sign icon As of July 2024, Directly has raised $11M in funding. The last funding round occurred on May 20, 2020 for $11M.

When was Directly founded?

Minus sign iconPlus sign iconDirectly was founded in 2011.
Directly

Directly

Technology, Information and InternetCalifornia, United States201-500 Employees

Directly is a pioneer in customer service for many of the world’s leading brands.

Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise.

Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

Section iconCompany Overview

Headquarters
333 Bryant Street Suite 250 San Francisco, California 94107 US
Phone number
+1-415-512-7522
Website
directly.com
SIC Code
7375 - Information Retrieval Services
Founded
2011
Employees
201-500

Section iconMedia & News

Section iconFunding & Financials

  • $11M

    Directly has raised a total of $11M of funding over 7 rounds. Their latest funding round was raised on May 20, 2020 in the amount of $11M.

  • $10M$50M

    Directly's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $11M

    Directly has raised a total of $11M of funding over 7 rounds. Their latest funding round was raised on May 20, 2020 in the amount of $11M.

  • $10M$50M

    Directly's revenue is in the range of $10M$50M

Company Leadership

Employee Directory

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