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Insights

Acquisition Trend Directly has a history of acquisitions, making it a potential target for companies looking to enhance their customer service offerings by leveraging Directly's AI-powered services platform.

Revenue Growth Potential With a revenue range of $10M - 50M and recent initiatives like launching AI analysis, Directly presents a sales opportunity for technology service providers looking to tap into the growing demand for AI-driven solutions in customer service.

Tech Stack Compatibility Companies with expertise in tech tools used by Directly such as GitHub, Salesforce Live Agent, and JavaScript can explore partnership opportunities to integrate their solutions with Directly's platform for a mutually beneficial sales collaboration.

Competitive Benchmarking Analyzing Directly alongside similar companies like Cognigy and Soul Machines can provide insights into Directly's positioning in the market, enabling sales teams to tailor their pitch effectively and highlight Directly's unique value propositions.

Global Expansion Potential As Directly expands its footprint through acquisitions and partnerships, global sales development representatives can identify opportunities for collaboration in regions where Directly is establishing a presence, leveraging the network effect for mutual growth.

Similar companies to Directly

Directly Tech Stack

Directly uses 8 technology products and services including GitHub, Salesforce Live Agent, Marketo, and more. Explore Directly's tech stack below.

  • GitHub
    Communication And Collaboration
  • Salesforce Live Agent
    Live Chat
  • Marketo
    Marketing Automation
  • JavaScript
    Programming Languages
  • iOS
    Programming Languages
  • Elasticsearch
    Search Engines
  • Quantcast
    System Analytics & Monitoring
  • Autodesk
    Visualisation Software

Directly's Email Address Formats

Directly uses at least 1 format(s):
Directly Email FormatsExamplePercentage
FLast@directly.comJDoe@directly.com
62%
First@directly.comJohn@directly.com
27%
First.Last@directly.comJohn.Doe@directly.com
10%
Last@directly.comDoe@directly.com
1%

Frequently Asked Questions

Where is Directly's headquarters located?

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Directly's main headquarters is located at 333 Bryant Street Suite 250 San Francisco, California 94107 US. The company has employees across 6 continents, including North AmericaAsiaSouth America.

What is Directly's phone number?

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You can contact Directly's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Directly's official website and social media links?

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Directly's official website is directly.com and has social profiles on LinkedIn.

How much revenue does Directly generate?

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As of July 2024, Directly's annual revenue reached $15M.

What is Directly's SIC code?

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Directly's SIC code is 7375 - Information Retrieval Services.

How many employees does Directly have currently?

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As of July 2024, Directly has approximately 366 employees across 6 continents, including North AmericaAsiaSouth America. Key team members include Chief Executive Officer: M. D. L. C.Chief Executive Officer: M. D. L. C.Vice President Of Engineering: T. H.. Explore Directly's employee directory with LeadIQ.

What industry does Directly belong to?

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Directly operates in the Technology, Information and Internet industry.

What technology does Directly use?

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Directly's tech stack includes GitHubSalesforce Live AgentMarketoJavaScriptiOSElasticsearchQuantcastAutodesk.

What is Directly's email format?

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Directly's email format typically follows the pattern of . Find more Directly email formats with LeadIQ.

How much funding has Directly raised to date?

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As of July 2024, Directly has raised $11M in funding. The last funding round occurred on May 20, 2020 for $11M.

When was Directly founded?

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Directly was founded in 2011.
Directly

Directly

Technology, Information and InternetCalifornia, United States201-500 Employees

Directly is a pioneer in customer service for many of the world’s leading brands.

Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise.

Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

Section iconCompany Overview

Headquarters
333 Bryant Street Suite 250 San Francisco, California 94107 US
Phone number
SIC Code
7375 - Information Retrieval Services
Founded
2011
Employees
201-500

Section iconFunding & Financials

  • $11M

    Directly has raised a total of $11M of funding over 7 rounds. Their latest funding round was raised on May 20, 2020 in the amount of $11M.

  • $10M$50M

    Directly's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $11M

    Directly has raised a total of $11M of funding over 7 rounds. Their latest funding round was raised on May 20, 2020 in the amount of $11M.

  • $10M$50M

    Directly's revenue is in the range of $10M$50M

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