Directly

Directly Employee Directory

Technology, Information and InternetCalifornia, United States201-500 Employees

Directly is a pioneer in customer service for many of the world’s leading brands.

Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise.

Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

Directly Global Highlights

Location
Employees

North America
239

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  • United States Of America
    198
  • Mexico
    18
  • Canada
    17
  • Dominican Republic
    5
  • Guatemala
    1

Asia
139

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  • Philippines
    92
  • India
    36
  • Malaysia
    2
  • Israel
    2
  • Turkey
    1
  • Bangladesh
    1
  • United Arab Emirates
    1
  • Pakistan
    1
  • Iran
    1
  • Sri Lanka
    1
  • Japan
    1

South America
75

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  • Brazil
    62
  • Argentina
    7
  • Ecuador
    2
  • Colombia
    2
  • Venezuela
    1
  • Bolivia
    1

Europe
55

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  • United Kingdom Of Great Britain And Northern Ireland
    19
  • Italy
    11
  • Spain
    7
  • Croatia
    4
  • France
    3
  • Austria
    2
  • Portugal
    1
  • Ireland
    1
  • Netherlands
    1
  • Denmark
    1
  • Latvia
    1
  • Greece
    1
  • Azerbaijan
    1
  • Hungary
    1
  • Georgia
    1

Africa
15

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  • Nigeria
    10
  • South Africa
    2
  • Kenya
    1
  • Morocco
    1
  • Togo
    1

Oceania
10

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  • Australia
    7
  • New Zealand
    3

Directly's Leadership

Directly Employee Metrics

100%
50%
0%
2024
2023
  • Support
  • Community & Social Services
  • Customer Success
  • Engineering
  • Consultant
  • Other

Contact profiles from Directly

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    O. S.
    Director Of Finance
    United StatesCalifornia
    Sep 06, 2024
  • Stylized image of a person
    N. B.
    Regional Vice President
    United StatesCalifornia
  • Stylized image of a person
    D. D.
    Director Of Partnerships Strategic Accounts
    United StatesNew Mexico
    Sep 10, 2024
  • Stylized image of a person
    L. M.
    Director, Marketing And Communications Consultant
    Apr 25, 2024
  • Stylized image of a person
    L. M.
    Director, Marketing And Communications Consultant
    May 05, 2024
  • Stylized image of a person
    J. N.
    Director Of Operations Customer Success, Program Operations, Solutions Consulting
    United StatesCalifornia
    Jul 23, 2024
  • Stylized image of a person
    N. S.
    Customer Success Manager
    United StatesCalifornia
    Sep 11, 2024
  • Stylized image of a person
    K. M. H.
    Director, Marketing & Communications Consultant
    New ZealandAuckland
    Apr 27, 2023
  • Stylized image of a person
    C. P.
    Office Manager, Operations
    United StatesCalifornia
    Mar 25, 2024
  • Stylized image of a person
    M. M.
    Project Manager
    United StatesCalifornia
    Sep 11, 2024

Frequently Asked Questions

What is Directly known for?

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Directly was founded in 2011 operates in the Technology, Information and Internet industry. The company's main headquarters is located in 333 Bryant Street Suite 250 San Francisco, California 94107 US; you can contact the main corporate office by phone at +1-415-512-7522. Explore Directly's company overview page for more information.

What is Directly's most common email format?

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Directly employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Directly email formats with LeadIQ.

How many employees does Directly have currently?

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Directly has approximately 366 employees as of July 2024. These team members are located across 6 continents, including North AmericaAsiaSouth America.

Who are Directly's key employees and leadership?

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As of July 2024, Directly's key employees include:

  • Chief Executive Officer: M. D. L. C.
  • Chief Executive Officer: M. D. L. C.
  • Chief Executive Officer: B. D. R.
  • Chief Technology Officer: E. M.
  • Vice President Of Engineering: T. H.

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