Directly Employee Directory

Technology, Information and InternetCalifornia, United States201-500 Employees

Directly is a pioneer in customer service for many of the world’s leading brands.

Customer service leaders partner with Directly to support customers with cutting-edge AI and on-demand solutions for the modern enterprise.

Companies like Airbnb, Microsoft, and Samsung improve their customer experience, boosting CSAT by up to 20% while significantly reducing contact center volume and saving millions per year.

Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital.

Come join Directly and contribute to our culture of curiosity, authenticity, and innovation!

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Directly Global Highlights

North America
261

United States Of America
217
Canada
20
Mexico
17
Dominican Republic
6
Guatemala
1

Asia
136

Philippines
94
India
33
Malaysia
2
Sri Lanka
1
Pakistan
1
United Arab Emirates
1
Turkey
1
Japan
1
Israel
1
Bangladesh
1

South America
76

Brazil
64
Argentina
5
Colombia
2
Ecuador
2
Venezuela
1
Chile
1
Bolivia
1

Europe
57

United Kingdom Of Great Britain And Northern Ireland
18
Italy
13
Spain
7
Croatia
5
Austria
2
France
2
Portugal
2
Netherlands
1
Ireland
1
Azerbaijan
1
Hungary
1
Georgia
1
Greece
1
Latvia
1
Denmark
1

Africa
15

Nigeria
11
South Africa
2
Kenya
1
Togo
1

Oceania
10

Australia
7
New Zealand
3

Directly's Leadership

M. D. L. C.
Chief Executive Officer
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M. D. L. C.
Chief Executive Officer
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T. H.
Vice President Of Engineering
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J. F.
Head Of Platform And Marketplace
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S. L. L.
Director, People & Operations
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O. S.
Director Of Finance
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D. D.
Director Of Partnerships / Strategic Accounts
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L. W.
Sr. Director, Operations
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Directly Employee Metrics

100%

50%

0%

2024

2023

Support
Community & Social Services
Customer Success
Engineering
Consultant
Other

Contact profiles from Directly

Name

Title

Contact Info

Location

Last Update

L. L.
People Operations Lead
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UNITED STATES
Mar 08, 2023
M. M.
Project Manager
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United StatesCalifornia
Oct 23, 2024
S. D.
General Manager
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United StatesCalifornia
Y. H.
Network & It Lead
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United StatesCalifornia
Oct 23, 2024
J. H.
Senior Technical Support Engineer
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Oct 23, 2024
S. S.
General Counsel
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United StatesCalifornia
Aug 14, 2023
N. E.
Autodesk Software Expert
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Email
South AfricaGauteng
Oct 23, 2024
A. B.
Application Engineer
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Email
United StatesDistrict of Columbia
Jul 23, 2024
B. Y.
Customer Experience
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Email
United StatesSouth Carolina
Oct 21, 2024
A. P.
Microsoft Expert
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Email
United StatesPennsylvania
Oct 21, 2024

Frequently Asked Questions

What is Directly known for?

Directly was founded in 2011 operates in the Technology, Information and Internet industry. The company's main headquarters is located in 333 Bryant Street Suite 250 San Francisco, California 94107 US; you can contact the main corporate office by phone at

+1-415-512-****

. Explore Directly's company overview page for more information.

What is Directly's most common email format?

Directly employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Directly email formats with LeadIQ.

How many employees does Directly have currently?

Directly has approximately 366 employees as of July 2024. These team members are located across 6 continents, including North AmericaAsiaSouth America.

Who are Directly's key employees and leadership?

As of July 2024, Directly's key employees include:

Chief Executive Officer: M. D. L. C.
Chief Executive Officer: M. D. L. C.
Vice President Of Engineering: T. H.
Head Of Platform And Marketplace: J. F.
Director, People & Operations: S. L. L.

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