Donnelly Communications, Inc.

Outsourcing and Offshoring ConsultingUnited States201-500 Employees

Donnelly Communications, Inc., a leading provider of 24/7/365 contact center solutions, focuses on increasing revenue for clients by exceeding customer expectations and driving brand loyalty.  Founded in 1981, Donnelly leverages its expertise to design customized programs to meet the evolving needs of each client.

Our CustomerTouch 360 suite of services utilize the latest technology to deliver advanced service solutions for each of the three stages of the customer life cycle: acquisition, conversion, and retention.  Expert customer service professionals interact with consumers through multiple channels, including voice, email, web forms, chat, social media and text messaging

Donnelly combines innovative technology, client-centered focus, highly-motivated customer-service professionals, and quality-driven processes to enable multi-channel retailers and brand-conscious companies to realize a significant return on investment using its services.

To learn more about Donnelly’s service offerings and the reasons why notable companies place their trust and their customers in Donnelly’s capable hands, visit www.donnellycommunications.com or contact us at 800-.870.0017.

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