Outage Engagement Duquesne Light has launched technology to improve communication with customers during outages, including expanded text messaging alerts. This focus indicates a strong openness to digital customer experience platforms and multichannel notification systems, creating sales opportunities for outage alert solutions, CRM integrations, mobile apps, and data-driven customer communications that scale during outages.

Grid Modernization The company unveiled an electric grid upgrade to support growth and revitalization in Pittsburgh, underscoring a priority on reliability and modernization. This creates demand for grid modernization offerings such as distribution automation, sensors and analytics, substation upgrades, and integrated asset management that improve resilience and enable growth.

Drone Inspections DLC operates a drone program for inspecting live power lines and partners with Robopgh to reduce worker risk while expanding inspection coverage. This opens opportunities to sell autonomous inspection platforms, remote sensing and AI-driven image analysis, drone data integration with GIS and asset management, and safety-enhancing automation services.

Innovation Partnerships The company participates in innovation partnerships funded through the U.S.-Israel Energy Center (BIRD Foundation) with leading universities and industry partners. This signals a readiness to pilot and adopt advanced grid technologies and renewables solutions, offering collaborative R&D, pilot programs, and co-development opportunities in smart grid, energy storage, and clean energy initiatives.

Data Analytics DLC combines a large customer base with a modern tech stack including GIS, cloud analytics, and security tools. This suggests strong demand for data analytics, GIS-based asset management, cloud data platforms, and OT security solutions, presenting cross-sell opportunities for data warehousing, predictive maintenance analytics, and cybersecurity enhancements.