Insights

Industry Victory Strong foothold in public safety with a long history of 911 call reporting and analytics positions ECaTS911 as a trusted data partner for PSAP networks seeking universal, browser-based reporting and BI capabilities.

Expansion Readiness Recent service portfolio growth to include Text To 911, Dashboard Monitor & Response, Data Migration, and Wireless Routing Analysis suggests openness to add-on modules and integration projects, presenting cross-sell opportunities to current and prospective customers.

Technical Modernization Leveraging web-based reporting and BI features alongside technologies like .NET, IIS, and modern analytics tools indicates compatibility with enterprise-grade deployments and potential for scalable, data-driven modernization deals with larger public safety agencies.

Acquisition Backdrop Ownership change through West Corporation in 2017 signals a precedent for investment-backed growth and potential for corporate-aligned procurements, collaborations, or contract expansions through enterprise sales channels.

Financial Potential Current revenue range of $1M–$10M, combined with a workforce under 200, points to a nimble buyer profile for mid-market PSAPs and regional jurisdictions that require cost-effective, rapid-deploy analytics and data migration projects.

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ECaTS911 Tech Stack

ECaTS911 uses 8 technology products and services including jQuery, Pardot, Windows Server, and more. Explore ECaTS911's tech stack below.

jQuery
Javascript Libraries
Pardot
Marketing
Windows Server
Operating Systems
New Relic
Real User Monitoring
Google Analytics
Web Analytics
Microsoft ASP.NET
Web Frameworks
Semantic UI
Web Frameworks
Microsoft IIS
Web Servers

Media & News

West acquired ECaTS911 on Nov 8th '17
TA Group Holdings, a global veteran-owned investment and holdings firm, today announced West Corporation has acquired ECaTS (Emergency Call Tracking System), a division of Direct Technology.
Nov 08, 2017 | www.pr.com

ECaTS911's Email Address Formats

ECaTS911 uses at least 2 email formats:

ECaTS911 Email Formats	Example	Percentage
FLast@ecats911.com	JDoe@ecats911.com	94%
First@ecats911.com	John@ecats911.com	6%

Frequently Asked Questions

What is ECaTS911's official website and social media links?

ECaTS911's official website is ecats911.com and has social profiles on LinkedIn.

How much revenue does ECaTS911 generate?

As of July 2026, ECaTS911's annual revenue is estimated to be $1M - $10M.

What is ECaTS911's NAICS code?

ECaTS911's NAICS code is 92219 - Other Justice, Public Order, and Safety Activities.

How many employees does ECaTS911 have currently?

As of July 2026, ECaTS911 has approximately 51 employees across 1 continents, including North America. Key team members include Psap Services Coordinator: B. F. Explore ECaTS911's employee directory with LeadIQ.

What industry does ECaTS911 belong to?

ECaTS911 operates in the Public Safety industry.

What technology does ECaTS911 use?

ECaTS911's tech stack includes jQuery, Pardot, Windows Server, New Relic, Google Analytics, Microsoft ASP.NET, Semantic UI and Microsoft IIS.

What is ECaTS911's email format?

ECaTS911's email format typically follows the pattern of FLast@ecats911.com. Find more ECaTS911 email formats with LeadIQ.

ECaTS911

Q: What is ECaTS911's official website and social media links?

ECaTS911's official website is ecats911.com. ECaTS911 has social profiles on LinkedIn.

Q: How many employees does ECaTS911 have currently?

ECaTS911 has approximately 51 employees.

Q: What technology does ECaTS911 use?

ECaTS911's tech stack includes Semantic UI, Microsoft IIS, Google Analytics, jQuery, Microsoft ASP.NET.

Q: What is ECaTS911's NAICS code?

ECaTS911's NAICS code is 92219 (Other Justice, Public Order, and Safety Activities).

Public SafetyCalifornia, United States51-200 Employees

ECaTS911 is a public safety technology platform that provides a universal, web-based 911 call reporting system, enabling secure, real-time reporting to the 911 ecosystem. The system originated in 1997 when Direct Technology developed it to meet the California 911 Program Office's need for statewide call statistics analysis, regardless of the PSAP's equipment. Based in Roseville, California, the company serves public safety agencies and PSAPs by transforming how 911 call data is collected, analyzed, and accessed. In 2017, West Corporation acquired ECaTS911, and the portfolio has since expanded to include Text To 911 reporting, dashboards for monitoring and response, data migration, and wireless routing analysis.