Independent audit opportunity EMA, Inc. recently secured an independent, third-party audit engagement with the Milwaukee Metropolitan Sewerage District to address wastewater management complaints. This indicates a proven ability to perform regulated assessments for large utilities and suggests a potential avenue for selling broader compliance, process optimization, and performance improvement services to MMSD or similar agencies.

Public utility footprint With offices across the United States and Canada and a focus on water and wastewater utilities, EMA is positioned to pursue multi-region projects and program-level engagements for utilities seeking standardized, scalable technology and organizational change solutions.

Employee-owned advantage As an employee-owned firm, EMA emphasizes client-focused outcomes and long-term engagement. This structure can be leveraged to pitch high-retention, long-term support contracts, knowledge transfer programs, and robust customer success offerings to utilities prioritizing stable partnerships.

Technology-enabled delivery EMA’s tech stack includes SharePoint, SAP, Infor, Google Cloud, Azure, and WordPress, indicating capabilities for enterprise data integration, workflow automation, and cloud-based solutions. There are sales opportunities around digital transformation, data analytics, ERP integration, and cloud-hosted utility solutions.

Growth through audits and optimization Recent revenue activity and a mid-market size suggest EMA can compete for both advisory and implementation work in efficiency programs, process optimization, and ROI-driven initiatives for utilities. This aligns well with opportunities in capital project optimization, asset management, and customer service improvement programs.