Empathy Lab Employee Directory

Software DevelopmentPennsylvania, United States51-200 Employees

Empathy Lab is a software development entity based in Conshohocken, Pennsylvania, operating within the EPAM Systems ecosystem. It represents a mid-sized unit that contributes to EPAM’s broader technology and digital services work, drawing on the company’s blend of agency, consultancy, and innovation to help enterprises enhance customer interactions through digital transformation. The unit leverages EPAM’s global talent pool of engineers and practitioners with industry experience to tackle mission-critical challenges for leading brands. In June 2026, EPAM Systems announced a collaboration with Empathy Lab to develop RMX, a product designed to streamline retail media planning, purchasing, activation and measurement across multiple environments by leveraging artificial intelligence‑driven insights and cross‑platform interoperability. The broader context of this effort reflects EPAM’s and Empathy Lab’s focus on delivering technology-enabled solutions to clients across industries including Travel, Media and Publishing, Healthcare, Life Sciences, Retail and Finance.

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