Insights

Insurance Partnerships Empathy already collaborates with Zurich, Equitable Life of Canada, Transamerica and iA Financial Group, indicating a proven insurer go to market. This position allows for expanding care offerings across more policyholders and embedding the platform into insurer benefit systems. Sales approach: target additional large carriers and pursue co developed programs with HR and benefits teams to broaden reach for bereavement, estate management and legacy planning.

Connect Platform Growth The May 2026 launch of Empathy Connect signals a modular platform that can be sold to employers and insurers as an integrated care navigation solution. Focus on HR benefits teams and benefits administrators, offering plug in capabilities with existing systems.

Financial Momentum The company has strong funding momentum with a recent Series C and a growing revenue range, lending credibility in negotiations with large enterprise customers. This helps in joint marketing and bigger deals with insurers and financial institutions seeking scalable care services.

AI Advantage A tech stack that includes Claude by Anthropic and analytics tools positions Empathy as an AI enabled care platform with data backed insights. Emphasize privacy, governance and measurable impact to win over enterprise buyers who need robust reporting.

Market Expansion The insurer and employer partnerships indicate multiple cross sell opportunities for expanding life event and care services into new client segments. The Motorway collaboration demonstrates appetite for integrating care into other family logistics workflows, suggesting potential to partner with auto marketplaces, banks, and legal services to embed support throughout life transitions.

Empathy Tech Stack

Empathy uses 8 technology products and services including Google Analytics 4, Metabase, Gong, and more. Explore Empathy's tech stack below.

  • Google Analytics 4
    Analytics
  • Metabase
    Business Intelligence
  • Gong
    Customer Data Platforms
  • PostgreSQL
    Database
  • Claude by Anthropic
    Generative Ai
  • Microsoft Office
    Office Suites
  • Notion
    Page Builders
  • X-XSS-Protection
    Security

Media & News

Empathy's Email Address Formats

Empathy uses at least 1 format(s):
Empathy Email FormatsExamplePercentage
First.Last@empathy.comJohn.Doe@empathy.com
89%
First@empathy.comJohn@empathy.com
4%
First.Middle@empathy.comJohn.Michael@empathy.com
5%
FLast@empathy.comJDoe@empathy.com
2%

Frequently Asked Questions

What is Empathy's official website and social media links?

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Empathy's official website is empathy.com and has social profiles on LinkedInCrunchbase.

What is Empathy's NAICS code?

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Empathy's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Empathy have currently?

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As of July 2026, Empathy has approximately 229 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Financial Officer: N. H. Z.Chief Product Officer: S. S.Chief Distribution Officer: S. M.. Explore Empathy's employee directory with LeadIQ.

What industry does Empathy belong to?

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Empathy operates in the Technology, Information and Internet industry.

What technology does Empathy use?

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Empathy's tech stack includes Google Analytics 4MetabaseGongPostgreSQLClaude by AnthropicMicrosoft OfficeNotionX-XSS-Protection.

What is Empathy's email format?

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Empathy's email format typically follows the pattern of First.Last@empathy.com. Find more Empathy email formats with LeadIQ.

How much funding has Empathy raised to date?

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As of July 2026, Empathy has raised $162M in funding. The last funding round occurred on May 29, 2025 for $72M.

When was Empathy founded?

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Empathy was founded in 2020.
Empathy logo

Empathy

Technology, Information and InternetNew York, United States201-500 Employees

Empathy is a technology company based in New York, operating in the technology, information and internet sector. It has 201 to 500 employees and is located at 56 West 22nd Street Floor 12, New York, New York United States. The company focuses on helping people plan for and navigate life’s toughest moments by providing support for bereavement, estate management, and legacy planning. It partners with employers, insurers, and financial institutions and is trusted by Fortune 500 companies and leading life insurers, serving over 40 million individuals across North America. Recent activities include the launch of Empathy Connect in May 2026 and partnerships with Zurich, Equitable Life of Canada, Transamerica, and iA Financial Group.

Section iconCompany Overview

NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2020
Employees
201-500

Section iconFunding & Financials

  • $162M

    Empathy has raised a total of $162M of funding over 4 rounds. Their latest funding round was raised on May 29, 2025 in the amount of $72Mas a series_c.

  • $100M$250M

    Empathy's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $162M

    Empathy has raised a total of $162M of funding over 4 rounds. Their latest funding round was raised on May 29, 2025 in the amount of $72Mas a series_c.

  • $100M$250M

    Empathy's revenue is estimated to be in the range of $100M$250M

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