Insights

Growing Market Presence Empathy has established a strong presence within the life insurance and corporate benefits sectors, partnering with major insurers like Transamerica and Industrial Alliance, which indicates a significant opportunity to promote integrated care solutions to other insurers, brokers, and employers seeking innovative employee support services.

Expanding Client Base Recent collaborations with companies such as Equitable Life and Motorway demonstrate an expanding client ecosystem across different segments, presenting a chance to target additional life insurers, automotive marketplaces, and financial institutions looking to enhance bereavement and estate management support offerings.

Substantial Funding With a $72 million Series C funding round led by notable investors, Empathy has increased its capacity for product development, sales expansion, and strategic partnerships, making it an ideal time for outreach to institutions interested in deploying scalable, cutting-edge life care solutions.

Market Demand for Tech-Driven Support The company's focus on combining technology with compassionate support aligns with rising market trends favoring digital, scalable, and personalized care services, creating opportunities to engage corporations, insurers, and benefit providers seeking innovative employee and customer assistance platforms.

Complementary Technology Stack Empathy’s use of diverse tech tools such as TypeScript, iOS, and Zendesk suggests a flexible and modern platform that can be integrated into various client systems, making it attractive for organizations aiming to upgrade or expand their existing support solutions with minimal friction.

Empathy Tech Stack

Empathy uses 8 technology products and services including C3.js, Open Graph, Zendesk, and more. Explore Empathy's tech stack below.

  • C3.js
    Charting
  • Open Graph
    Content Management System
  • Zendesk
    Documentation Tools
  • Gmail
    Email
  • Framer Motion
    Javascript Libraries
  • TypeScript
    Programming Languages
  • iOS
    Programming Languages
  • X-XSS-Protection
    Security

Media & News

Empathy's Email Address Formats

Empathy uses at least 1 format(s):
Empathy Email FormatsExamplePercentage
First.Last@empathy.comJohn.Doe@empathy.com
88%
First@empathy.comJohn@empathy.com
5%
First.Middle@empathy.comJohn.Michael@empathy.com
5%
FLast@empathy.comJDoe@empathy.com
2%

Frequently Asked Questions

Where is Empathy's headquarters located?

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Empathy's main headquarters is located at 56 West 22nd Street Floor 12 New York, New York United States. The company has employees across 6 continents, including North AmericaAsiaEurope.

What is Empathy's official website and social media links?

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Empathy's official website is empathy.com and has social profiles on LinkedInCrunchbase.

What is Empathy's NAICS code?

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Empathy's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Empathy have currently?

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As of March 2026, Empathy has approximately 212 employees across 6 continents, including North AmericaAsiaEurope. Key team members include Chief Executive Officer: R. G.Chief Financial Officer: N. H. Z.Chief Marketing Officer: C. G.. Explore Empathy's employee directory with LeadIQ.

What industry does Empathy belong to?

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Empathy operates in the Technology, Information and Internet industry.

What technology does Empathy use?

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Empathy's tech stack includes C3.jsOpen GraphZendeskGmailFramer MotionTypeScriptiOSX-XSS-Protection.

What is Empathy's email format?

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Empathy's email format typically follows the pattern of First.Last@empathy.com. Find more Empathy email formats with LeadIQ.

When was Empathy founded?

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Empathy was founded in 2020.

Empathy

Technology, Information and InternetNew York, United States201-500 Employees

Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. 

Trusted by Fortune 500 companies and leading life insurers, Empathy serves over 40 million individuals across North America, setting a new standard for modern family care and workplace benefits.

Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.

Section iconCompany Overview

Headquarters
56 West 22nd Street Floor 12 New York, New York United States
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2020
Employees
201-500

Section iconFunding & Financials

  • $100M$250M

    Empathy's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $100M$250M

    Empathy's revenue is estimated to be in the range of $100M$250M

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