What departments does ERC (Enhanced Resource Centers) have?

ERC (Enhanced Resource Centers) has employees across 17 departments including Operations, Military & Protective Services, Finance, Consultant, Legal.

What is the largest department at ERC (Enhanced Resource Centers)?

The largest department at ERC (Enhanced Resource Centers) is Operations with 12 employees.

Where are ERC (Enhanced Resource Centers) employees located globally?

ERC (Enhanced Resource Centers) has employees across 4 continents and 13 countries including Singapore, Philippines, Indonesia, India, Ukraine.

How has ERC (Enhanced Resource Centers)'s team size changed over time?

ERC (Enhanced Resource Centers)'s team has decreased from approximately 494 to 488 employees based on available data.

ERC (Enhanced Resource Centers) Employee Directory

Outsourcing and Offshoring ConsultingFlorida, United States1001-5000 Employees

ERC Global provides outsourced customer experience services, offering end-to-end contact center support across the full customer journey. It operates from a base in Jacksonville, Florida, with activity spanning domestic, nearshore, and international locations. The company is privately held and emphasizes performance and results, leveraging data and analytics to guide outcomes. Founded in 1999, ERC serves clients that require customer care, recovery, and back-office functions while seeking to improve the interaction experience for customers. The organization has been recognized as a Best Places to Work in the Dominican Republic from 2018 through 2023, and its co-founders received Ernst & Young Entrepreneur Of The Year honors.

ERC (Enhanced Resource Centers) Global Highlights

North America
783

United States Of America
524
Dominican Republic
256
Mexico
2
Canada
1

Asia
17

Philippines
14
Singapore
1
Indonesia
1
India
1

Europe
5

United Kingdom Of Great Britain And Northern Ireland
2
Ukraine
1
Poland
1
Netherlands
1

Oceania
1

Australia
1

ERC (Enhanced Resource Centers)'s Leadership

M. C.
Vice President Of Facilities & Security
Mobile Phone
Email
S. G.
Vice President Operations, Outsourcing
Mobile Phone
Email
Z. A.
Vice President Of Operations
Mobile Phone
Email
J. W.
Vice President Of Operations
Mobile Phone
Email
F. F.
Vice President Finance
Mobile Phone
Email
J. G.
Vice President For Operations
Mobile Phone
Email
M. G.
Vice President Of Legal And Compliance
Mobile Phone
Email
Z. P. G.
Employee Relations Partner
Mobile Phone
Email

ERC (Enhanced Resource Centers) Employee Metrics

100%

50%

0%

2026

2025

Support
Program & Project Management
Accounting
Sales
Recruiting
Other

Contact profiles from ERC (Enhanced Resource Centers)

Name

Title

Contact

Location

Last Update

J. J. G.
Manager Of Engineering
Mobile Phone
Email
Dominican Republic, Santo Domingo
Feb 16, 2026
A. R.
Fp&a Manager
Mobile Phone
Email
Dominican Republic
Apr 15, 2026
F. F.
Account Manager
Mobile Phone
Email
Dominican Republic, Distrito Nacional
Aug 30, 2026
G. H. D.
Quality Assurance Manager Level Ii
Mobile Phone
Email
Dominican Republic, Nacional
Apr 15, 2026
C. G.
Senior Operations Manager
Mobile Phone
Email
Dominican Republic, Santo Domingo
Oct 19, 2025
T. M.
Operations Manager
Mobile Phone
Email
Dominican Republic, Azua
Sep 12, 2025
S. A. R.
Human Resources Manager
Mobile Phone
Email
Dominican Republic
May 30, 2026
D. A.
Project Manager
Mobile Phone
Email
Dominican Republic
Jun 30, 2026
P. G.
Project Manager
Mobile Phone
Email
Dominican Republic
Sep 01, 2026
G. R.
Operations Manager
Mobile Phone
Email
Dominican Republic, Distrito Nacional
Feb 18, 2026

Frequently Asked Questions

What is ERC (Enhanced Resource Centers) known for?

ERC (Enhanced Resource Centers) was founded in 1999 and operates in the Outsourcing and Offshoring Consulting industry. You can contact ERC (Enhanced Resource Centers)'s main corporate office by phone at

+1-904-680-****

. Explore ERC (Enhanced Resource Centers)'s company overview page for more information.

What is ERC (Enhanced Resource Centers)'s most common email format?

ERC (Enhanced Resource Centers) employees' email format typically follows the pattern of FLast@ercbpo.com. Trying to find reliable and up-to-date employee contact data? Find more ERC (Enhanced Resource Centers) email formats with LeadIQ.

How many employees does ERC (Enhanced Resource Centers) have currently?

ERC (Enhanced Resource Centers) has approximately 1.1K employees as of August 2026. These team members are located across 4 continents, including North America, Asia and Europe.

Who are ERC (Enhanced Resource Centers)'s key employees and leadership?

As of August 2026, ERC (Enhanced Resource Centers)'s key employees include:

Vice President Of Facilities & Security: M. C.
Vice President Operations, Outsourcing: S. G.
Vice President Of Operations: Z. A.
Vice President Of Operations: J. W.
Vice President Finance: F. F.

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ERC (Enhanced Resource Centers) Employee Directory

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