Etech Global Services Employee Directory

Outsourcing and Offshoring ConsultingTexas, United States1001-5000 Employees

Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and retail. Founded in 2003 with 400 employees in a single Texas facility, the company has grown to nearly 4,000 team members across seven locations in three countries, managing over 200 million customer interactions annually. Etech operates as both a full-service contact center BPO and an AI technology developer through its ETS Labs division, which processes more than two billion conversations annually through quality analytics and handles one million voice AI interactions per month.

Core technology products include QEval™, a quality management platform delivering 100 percent interaction coverage, recognized by ICMI in 2025 as Best New Technology Solution.

Etech holds SOC 2 Type II, ISO 27001, PCI-DSS, and HIPAA certifications and is certified as a minority-owned business enterprise.

Find Etech Global Services employees' phone numbers or email addresses

Etech Global Services Global Highlights

Location
Employees

Asia
1.4K

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  • India
    1.4K
  • Pakistan
    3
  • Iraq
    1
  • Malaysia
    1
  • Saudi Arabia
    1

North America
810

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  • United States Of America
    742
  • Jamaica
    57
  • Canada
    10
  • Mexico
    1

Africa
22

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  • Madagascar
    17
  • Nigeria
    2
  • Egypt
    1
  • Kenya
    1
  • Equatorial Guinea
    1

Europe
12

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  • United Kingdom Of Great Britain And Northern Ireland
    5
  • Italy
    2
  • Netherlands
    1
  • Ireland
    1
  • Germany
    1
  • Austria
    1
  • Bosnia And Herzegovina
    1

Oceania
5

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  • Fiji
    4
  • Australia
    1

South America
1

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  • Colombia
    1

Etech Global Services's Leadership

  • Stylized image of a person
    C.
    Chief Human Resources Officer
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  • Stylized image of a person
    S. M.
    Chief Services Officer
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  • Stylized image of a person
    C. A. Q.
    Chief Technology Officer
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    A. K.
    Vp Corporate Strategy
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    M. W.
    Vice President Of Business Development
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    D. M.
    Vice President - Public Relations & Communications
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    J. T.
    Vice President Of Operational Excellence And Compliance
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    V. E.
    Vice President Of Human Resources
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Etech Global Services Employee Metrics

100%
50%
0%
2026
2025
  • Analytics
  • Customer Success
  • Sales
  • Engineering
  • Operations
  • Other
  • Support
  • Retail
  • Information Technology
  • Program & Project Management
  • Recruiting

Contact profiles from Etech Global Services

Name
Title
Contact Info
Location
Last Update
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    M. W.
    Dean Of Global Leadership Development / Owner Of Prioritiesc2l
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    Apr 17, 2026
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    J. L.
    Founder, Managing Director
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    JamaicaKingston
    Mar 19, 2026
  • Stylized image of a person
    C.
    Chief Human Resources Officer
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    Mar 27, 2026
  • Stylized image of a person
    C. H.
    Business Owner
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    Oct 17, 2024
  • Stylized image of a person
    S. M.
    Chief Services Officer
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    UNITED STATES
    Mar 08, 2023
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    C. A. Q.
    Chief Technology Officer
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    United StatesFlorida
    Apr 08, 2026
  • Stylized image of a person
    J. B.
    Assistant Vice President Human Resources
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    IndiaGujarat
    May 05, 2026
  • Stylized image of a person
    A. K.
    Vp Corporate Strategy
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    IndiaHaryana
    Apr 16, 2026
  • Stylized image of a person
    R. B.
    Vice President, Cx & Contact Center Solutions
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    United StatesVermont
    Apr 23, 2026
  • Stylized image of a person
    R. D.
    Assistant Vice President Operations
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    IndiaGujarat
    Mar 16, 2026

Frequently Asked Questions

What is Etech Global Services known for?

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Etech Global Services was founded in 1997 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in 1903 Berry Drive Nacogdoches, Texas 75964 United States; you can contact the main corporate office by phone at . Explore Etech Global Services's company overview page for more information.

What is Etech Global Services's most common email format?

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Etech Global Services employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Etech Global Services email formats with LeadIQ.

How many employees does Etech Global Services have currently?

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Etech Global Services has approximately 3.3K employees as of June 2026. These team members are located across 6 continents, including AsiaNorth AmericaAfrica.

Who are Etech Global Services's key employees and leadership?

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As of June 2026, Etech Global Services's key employees include:

  • Chief Human Resources Officer: C.
  • Chief Services Officer: S. M.
  • Chief Technology Officer: C. A. Q.
  • Vp Corporate Strategy: A. K.
  • Vice President Of Business Development: M. W.

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