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Insights

Security & Compliance Certified for high-regulation data handling (SOC 2 Type II, ISO 27001, PCI-DSS, HIPAA) and a Fortune 500 customer base. This makes Etech a strong partner for enterprise buyers seeking secure BPO and data-intensive AI initiatives.

AI-Driven CX ETS Labs enables 100% interaction coverage with QEval and large-scale analytics, supporting AI-enabled QA and conversation insights. This creates upsell opportunities with existing clients and new logos seeking measurable CX improvements.

Global Scale Seven locations across three countries with a global footprint and high-volume processing capabilities. This supports multinational deployments and nearshore/offshore optimization for large, diverse customer programs.

Partnerships & Ecosystem Strategic partnerships with Capacity and CallMiner for advanced post-call analytics and conversation intelligence, plus fintech workforce tooling via Chime. These partnerships enable bundled solutions for enterprise CX, analytics, and workforce management.

Market Growth Revenue in the hundreds of millions with a diversified Fortune 500 client base across telecom, healthcare, financial services, and retail. Coupled with awards and AI capabilities, this positions Etech for expanding AI-driven BPO deals and cross-sell opportunities.

Etech Global Services Tech Stack

Etech Global Services uses 8 technology products and services including DoubleClick Floodlight, AdRoll CMP System, Microsoft 365, and more. Explore Etech Global Services's tech stack below.

  • DoubleClick Floodlight
    Advertising
  • AdRoll CMP System
    Consent Management
  • Microsoft 365
    Email
  • Select2
    Javascript Libraries
  • three.js
    Programming Languages
  • Google Tag Manager
    Tag Management
  • X-Content-Type-Options
    Web & Portal Technology
  • Nginx
    Web Servers

Media & News

Etech Global Services's Email Address Formats

Etech Global Services uses at least 2 format(s):
Etech Global Services Email FormatsExamplePercentage
First.Last@etechtexas.comJohn.Doe@etechtexas.com
86%
Last@etechtexas.comDoe@etechtexas.com
11%
FLast@etechtexas.comJDoe@etechtexas.com
2%
Last.First@etechtexas.comDoe.John@etechtexas.com
1%
First.Last@etechgs.comJohn.Doe@etechgs.com
73%
FLast@etechgs.comJDoe@etechgs.com
23%
FiLast@etechgs.comJoDoe@etechgs.com
2%
LastFirst@etechgs.comDoeJohn@etechgs.com
2%

Frequently Asked Questions

Where is Etech Global Services's headquarters located?

Minus sign iconPlus sign iconEtech Global Services's main headquarters is located at 1903 Berry Drive Nacogdoches, Texas 75964 United States. The company has employees across 6 continents, including AsiaNorth AmericaAfrica.

What is Etech Global Services's phone number?

Minus sign iconPlus sign icon You can contact Etech Global Services's main corporate office by phone at
+1-936-559-****
. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Etech Global Services's official website and social media links?

Minus sign iconPlus sign iconEtech Global Services's official website is etechgs.com and has social profiles on LinkedIn.

What is Etech Global Services's NAICS code?

Minus sign iconPlus sign iconEtech Global Services's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Etech Global Services have currently?

Minus sign iconPlus sign iconAs of June 2026, Etech Global Services has approximately 3.3K employees across 6 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Human Resources Officer: C.Chief Services Officer: S. M.Chief Technology Officer: C. A. Q.. Explore Etech Global Services's employee directory with LeadIQ.

What industry does Etech Global Services belong to?

Minus sign iconPlus sign iconEtech Global Services operates in the Outsourcing and Offshoring Consulting industry.

What technology does Etech Global Services use?

Minus sign iconPlus sign iconEtech Global Services's tech stack includes DoubleClick FloodlightAdRoll CMP SystemMicrosoft 365Select2three.jsGoogle Tag ManagerX-Content-Type-OptionsNginx.

What is Etech Global Services's email format?

Minus sign iconPlus sign iconEtech Global Services's email format typically follows the pattern of First.Last@etechtexas.com. Find more Etech Global Services email formats with LeadIQ.

When was Etech Global Services founded?

Minus sign iconPlus sign iconEtech Global Services was founded in 1997.
Etech Global Services logo

Etech Global Services

Outsourcing and Offshoring ConsultingTexas, United States1001-5000 Employees

Etech Global Services is a provider in the outsourcing and offshoring space, based in Nacogdoches, Texas. It offers customer experience services and proprietary AI technology to Fortune 500 clients across telecommunications, healthcare, financial services, and retail. Founded in 2003 with 400 employees in a single Texas facility, the company has grown to nearly 4,000 team members across seven locations in three countries and handles more than 200 million customer interactions annually. The firm operates as a full-service contact center BPO and, through its ETS Labs division, develops AI technologies that process over two billion conversations per year and support about one million voice AI interactions monthly. Its core product, QEval, provides full interaction coverage for quality management and was named Best New Technology Solution by ICMI in 2025. Etech holds certifications including SOC 2 Type II, ISO 27001, PCI-DSS, and HIPAA, and is certified as a minority-owned business.

Section iconCompany Overview

Headquarters
1903 Berry Drive Nacogdoches, Texas 75964 United States
Phone number
+1-936-559-****
Website
etechgs.com
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1997
Employees
1001-5000

Section iconMedia & News

Section iconFunding & Financials

  • $250M$500M

    Etech Global Services's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    Etech Global Services's revenue is estimated to be in the range of $250M$500M

Company Leadership

  • Stylized image of a person
    C.
    Chief Human Resources Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    S. M.
    Chief Services Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    C. A. Q.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. K.
    Vp Corporate Strategy
    Phone icon
    Mobile Phone
  • Stylized image of a person
    M. W.
    Vice President Of Business Development
    Phone icon
    Mobile Phone

Employee Directory

  • Stylized image of a person
    C. A. Q.
    Chief Technology Officer
    Phone icon
    Mobile Phone
  • Stylized image of a person
    J. B.
    Assistant Vice President Human Resources
    Phone icon
    Mobile Phone
  • Stylized image of a person
    A. K.
    Vp Corporate Strategy
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. B.
    Vice President, Cx & Contact Center Solutions
    Phone icon
    Mobile Phone
  • Stylized image of a person
    R. D.
    Assistant Vice President Operations
    Phone icon
    Mobile Phone

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