Insights

Global Growth Potential With over 3,600 employees across eight locations in the US, Jamaica, and India, Etech demonstrates strong international presence and operational scalability, offering opportunities to expand services for global brands seeking diversified contact center solutions.

Diverse Service Portfolio Etech provides end-to-end contact center solutions including voice, chat, email support, outbound sales, and advanced analytics, enabling potential collaborations with clients looking for comprehensive customer experience management and ROI-driven support.

Technology Integration The company’s use of proprietary platforms such as QEval and Etech Insights, along with customized AI solutions from ETS, indicates a strong technological foundation suitable for enterprises seeking innovative, automation-enabled CX enhancements.

Recognition & Awards Recent accolades as finalists in prestigious industry awards like the CCW and ICMI highlight Etech’s reputation for service excellence, which could attract enterprise clients aiming to partner with proven, award-winning providers.

Financial Strength With revenues estimated between 250 to 500 million dollars, Etech’s significant financial scale positions it as a credible partner for large-scale outsourcing projects and long-term strategic customer engagement initiatives.

Etech Global Services Tech Stack

Etech Global Services uses 8 technology products and services including DoubleClick Floodlight, AdRoll CMP System, Microsoft 365, and more. Explore Etech Global Services's tech stack below.

  • DoubleClick Floodlight
    Advertising
  • AdRoll CMP System
    Consent Management
  • Microsoft 365
    Email
  • Select2
    Javascript Libraries
  • three.js
    Programming Languages
  • Google Tag Manager
    Tag Management
  • X-Content-Type-Options
    Web & Portal Technology
  • Nginx
    Web Servers

Media & News

Etech Global Services's Email Address Formats

Etech Global Services uses at least 2 format(s):
Etech Global Services Email FormatsExamplePercentage
First.Last@etechtexas.comJohn.Doe@etechtexas.com
86%
Last@etechtexas.comDoe@etechtexas.com
11%
FLast@etechtexas.comJDoe@etechtexas.com
2%
Last.First@etechtexas.comDoe.John@etechtexas.com
1%
First.Last@etechgs.comJohn.Doe@etechgs.com
73%
FLast@etechgs.comJDoe@etechgs.com
23%
FiLast@etechgs.comJoDoe@etechgs.com
2%
LastFirst@etechgs.comDoeJohn@etechgs.com
2%

Frequently Asked Questions

Where is Etech Global Services's headquarters located?

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Etech Global Services's main headquarters is located at 1903 Berry Drive Nacogdoches, Texas 75964 United States. The company has employees across 6 continents, including AsiaNorth AmericaAfrica.

What is Etech Global Services's phone number?

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You can contact Etech Global Services's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Etech Global Services's official website and social media links?

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Etech Global Services's official website is etechgs.com and has social profiles on LinkedIn.

What is Etech Global Services's NAICS code?

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Etech Global Services's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Etech Global Services have currently?

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As of June 2026, Etech Global Services has approximately 3.3K employees across 6 continents, including AsiaNorth AmericaAfrica. Key team members include Chief Human Resources Officer: C.Chief Services Officer: S. M.Chief Technology Officer: C. A. Q.. Explore Etech Global Services's employee directory with LeadIQ.

What industry does Etech Global Services belong to?

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Etech Global Services operates in the Outsourcing and Offshoring Consulting industry.

What technology does Etech Global Services use?

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Etech Global Services's tech stack includes DoubleClick FloodlightAdRoll CMP SystemMicrosoft 365Select2three.jsGoogle Tag ManagerX-Content-Type-OptionsNginx.

What is Etech Global Services's email format?

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Etech Global Services's email format typically follows the pattern of First.Last@etechtexas.com. Find more Etech Global Services email formats with LeadIQ.

When was Etech Global Services founded?

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Etech Global Services was founded in 1997.

Etech Global Services

Outsourcing and Offshoring ConsultingTexas, United States1001-5000 Employees

Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and retail. Founded in 2003 with 400 employees in a single Texas facility, the company has grown to nearly 4,000 team members across seven locations in three countries, managing over 200 million customer interactions annually. Etech operates as both a full-service contact center BPO and an AI technology developer through its ETS Labs division, which processes more than two billion conversations annually through quality analytics and handles one million voice AI interactions per month.

Core technology products include QEval™, a quality management platform delivering 100 percent interaction coverage, recognized by ICMI in 2025 as Best New Technology Solution.

Etech holds SOC 2 Type II, ISO 27001, PCI-DSS, and HIPAA certifications and is certified as a minority-owned business enterprise.

Section iconCompany Overview

Headquarters
1903 Berry Drive Nacogdoches, Texas 75964 United States
Phone number
NAICS Code
5416 - Management, Scientific, and Technical Consulting Services
Founded
1997
Employees
1001-5000

Section iconFunding & Financials

  • $250M$500M

    Etech Global Services's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    Etech Global Services's revenue is estimated to be in the range of $250M$500M

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