Insights

Strategic customer base High-profile clients in tech including Adobe, Apple, Google, NVIDIA, Yahoo!, and Sony indicate a strong reach in software and hardware vendors that regularly require advanced technical writing and documentation services, presenting opportunities for enterprise engagements and multi-year retainer work.

Open source alignment Active participation in open source events such as Open Source Summit, Write the Docs and AWS Summit suggests a buyer ecosystem that values technical documentation excellence and community engagement, signaling suitability for consulting, documentation tooling, and training services tailored to developer audiences.

Technical leadership Specialization in technical-to-technical communication on complex technology indicates a differentiation that can be marketed to R&D teams needing precise user guides, API docs, and engineering knowledge transfer, with potential for expanded offerings in instructional design and process optimization.

Scale and reach Revenue range and broad client portfolio imply capacity for large-scale projects or multi-site documentation programs, suggesting opportunities for enterprise-grade project management, publishing pipelines, and global localization services.

Digital engagement Tech stack and self-funded, California-based model combined with event exposure point to potential cross-sell of digital marketing collateral, content strategy for product launches, and documentation-driven sales enablement packages leveraging existing client relationships.

Similar companies to Expert Support

Expert Support Tech Stack

Expert Support uses 8 technology products and services including Google Ads, Calendly, WordPress, and more. Explore Expert Support's tech stack below.

  • Advertising
  • Appointment Scheduling
  • Content Management System
  • Cloudflare DNS
    Domain Name Services
  • imagesLoaded
    Javascript Libraries
  • Swiper
    Javascript Libraries
  • Python
    Programming Languages
  • Elementor Header & Footer Builder
    Web Platform Extensions

Expert Support's Email Address Formats

Expert Support uses at least 6 email formats:
Expert Support Email FormatsExamplePercentage
First.Last@xs.comJohn.Doe@xs.com
57%
FLast@xs.comJDoe@xs.com
31%
First@xs.comJohn@xs.com
10%
First.MiddleLast@xs.comJohn.MichaelDoe@xs.com
2%
FLast@expertsupport.comJDoe@expertsupport.com
60%
First@expertsupport.comJohn@expertsupport.com
40%

Frequently Asked Questions

What is Expert Support's official website and social media links?

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Expert Support's official website is expertsupport.com and has social profiles on LinkedIn.

How much revenue does Expert Support generate?

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As of September 2026, Expert Support's annual revenue is estimated to be $500M - $1B.

What is Expert Support's NAICS code?

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Expert Support's NAICS code is 56141 - Document Preparation Services.

How many employees does Expert Support have currently?

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As of September 2026, Expert Support has approximately 67 employees across 3 continents, including North America, Europe and Asia. Key team members include Chief Operating Officer: W. H., President: C. P. and Director: C. W. Explore Expert Support's employee directory with LeadIQ.

What industry does Expert Support belong to?

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Expert Support operates in the Writing and Editing industry.

What technology does Expert Support use?

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Expert Support's tech stack includes Google Ads, Calendly, WordPress, Cloudflare DNS, imagesLoaded, Swiper, Python and Elementor Header & Footer Builder.

What is Expert Support's email format?

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Expert Support's email format typically follows the pattern of First.Last@xs.com. Find more Expert Support email formats with LeadIQ.

When was Expert Support founded?

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Expert Support was founded in 1990.
Expert Support logo

Expert Support

Writing and EditingCalifornia, United States51-200 Employees

Expert Support is a mid-sized, privately held California company that provides specialized technical communication services to high-tech software and hardware vendors. It helps technology organizations explain complex information to customers as well as to internal teams, delivering work products aligned with concrete business objectives. The firm's offerings span technical writing, instructional design, publications management, and related disciplines such as business analysis, project management, and process management.

Headquartered in Los Altos, California, the company serves major tech players like Adobe, Apple, Google, NVIDIA, Yahoo!, and Sony, alongside a number of startups. Its positioning focuses on technical-to-technical communication for the more complex areas of technology. In March 2020, Expert Support announced the launch of The Ideal Documentation Suite for Software Developers, a concrete recent development reflecting its emphasis on practical documentation resources.

Section iconCompany Overview

NAICS Code
56141 - Document Preparation Services
Founded
1990
Employees
51-200

Section iconFunding & Financials

  • $500M - $1B

    Expert Support's revenue is estimated to be in the range of $500M - $1B

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