Expert Support
Writing and EditingCalifornia, United States51-200 Employees
Expert Support is a mid-sized, privately held California company that provides specialized technical communication services to high-tech software and hardware vendors. It helps technology organizations explain complex information to customers as well as to internal teams, delivering work products aligned with concrete business objectives. The firm's offerings span technical writing, instructional design, publications management, and related disciplines such as business analysis, project management, and process management. Headquartered in Los Altos, California, the company serves major tech players like Adobe, Apple, Google, NVIDIA, Yahoo!, and Sony, alongside a number of startups. Its positioning focuses on technical-to-technical communication for the more complex areas of technology. In March 2020, Expert Support announced the launch of The Ideal Documentation Suite for Software Developers, a concrete recent development reflecting its emphasis on practical documentation resources.