FBT Solutions

Outsourcing and Offshoring ConsultingUnited States2-10 Employees

FBT Solutions offers high value, low cost outsourced customer care solutions. 

We understand that providing excellent Customer Care is very important to any business, in all industries, and is essential to grow your business and develop a healthy relationship with your existing and potential future customer base.

FBT Solutions will work with your company to develop a customized customer care program that suits your needs and enhances your strengths. 

Our Services: 

Customer Support - Agents are standing by to assist your customers with questions, concerns, and assistance on your products or services. This includes order questions, installation, training, troubleshooting, maintenance, and upgrading. All done via phone, chat, e-mail, and social media. 

Technical Support - Our Technical support services provide assistance to customers for mobile phones, televisions, computers, software products or other electronic and mechanical products or services. Technical support services help the customer solve specific problems with a product or service through phone, chat or email. 

Order Taking - We will process your company's orders in an accurate and efficient manner. Our order taking service can be used to close sales on virtually any product or service that you offer. 

Sales Campaigns - Agents are standing by to call perspective and current customers on your behalf to sell your products or services.

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