First Contact

Real EstateVictoria, Australia201-500 Employees

At First Contact, hospitality is at our core, and service excellence is our promise. Since 2006, we’ve pioneered the “office as a hotel” concept, bringing a hospitality mindset to corporate real estate, facilities, and workplace services. We go beyond managing spaces—we curate thriving workplace communities where people feel engaged, productive, and inspired.

We believe the workplace isn’t just about built spaces—it’s about creating seamless experiences that help employees and visitors achieve their goals. Whether managing front-of-house operations, providing strategic workplace advisory, or connecting clients with top-tier talent, we bring precision, passion, and people-first thinking to everything we do.

Our Services:
Workplace Services: Reception, concierge, and facility management designed to elevate workplace experiences.
Advisory Services: Strategic guidance to optimise real estate, workplace operations, and employee engagement.
Recruitment Services: Specializing in talent acquisition for workplace operations and corporate real estate roles.

Why Choose Us?
We combine our hospitality roots with deep expertise in workplace innovation and technology. Our agility and scalable solutions help businesses of all sizes thrive. From tenant experience and concierge services to workplace technology integration, our solutions are built around your unique needs.

Sustainability is in our DNA. Every team member is empowered to embed sustainable practices into their work, supporting our clients’ ESG goals. We don’t just deliver ideas; we deliver on the promises they create—with flawless execution every time.

Let’s build the future of work together.

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