First Utility Employee Directory

UtilitiesEngland, United Kingdom51-200 Employees

First Utility Group is a challenger energy and broadband provider, operating as a wholly owned subsidiary group of the Shell Petroleum Company Limited (Shell). Currently serving approximately 825,000 homes, the company launched in 2008 to provide an alternative to the incumbent energy providers with lower-priced energy, great customer service and innovative technology. Over the last ten years it has also helped customers waste less energy through the use of innovative technology that gives insight into individual usage and greater control.

Here at First Utility we aim to provide a fresh approach to multi-utilities. Our goals are simple. We want to make the running of your home (managing energy, broadband and home-services) straightforward, painless and great value for money, for everyone.

Find First Utility employees' phone numbers or email addresses

First Utility Global Highlights

Location
Employees

Europe
231

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  • United Kingdom Of Great Britain And Northern Ireland
    229
  • Ukraine
    1
  • Bulgaria
    1

North America
18

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  • United States Of America
    17
  • Nicaragua
    1

Asia
3

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  • India
    2
  • China
    1

First Utility's Leadership

  • Stylized image of a person
    S. W.
    Data Flow Manager
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  • Stylized image of a person
    B. T.
    Resourcing Lead
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  • Stylized image of a person
    D. M.
    General Manager
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  • Stylized image of a person
    J. E.
    Complaints Team Manager
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  • Stylized image of a person
    K. S.
    Customer Contact Manager (outsource)
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  • Stylized image of a person
    L. M.
    Collections And Performance Manager
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    M. S.
    Technical Delivery Manager
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  • Stylized image of a person
    K. L.
    Senior Technical Solution Analyst
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First Utility Employee Metrics

100%
50%
0%
2026
2025
2024
  • Analytics
  • Customer Success
  • Engineering
  • Sales
  • Human Resources
  • Other
  • Business
  • Support
  • Administrative
  • Accounting

Contact profiles from First Utility

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    M. F.
    Telephone Operator
    Phone icon
    United KingdomCoventry
    Mar 05, 2024
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    R. J.
    Customer Case Specialist
    Phone icon
    United KingdomCoventry
    Feb 24, 2024
  • Stylized image of a person
    S. M.
    Technical Advisor
    Phone icon
    United KingdomBirmingham
    Feb 28, 2024
  • Stylized image of a person
    T. K.
    Technical Helpdesk Advisor
    Phone icon
    United KingdomCoventry
    Feb 24, 2024
  • Stylized image of a person
    M. N.
    Metering Operations Coordinator
    Phone icon
    United KingdomEngland
    Oct 23, 2025
  • Stylized image of a person
    K. P.
    Customer Service Representative
    Phone icon
    United KingdomEngland
    Jan 28, 2026
  • Stylized image of a person
    C. C.
    Phone icon
    UNITED STATES
    Mar 07, 2023
  • Stylized image of a person
    J. O.
    Phone icon
    United KingdomWiltshire
    Jul 28, 2024
  • Stylized image of a person
    S. Z.
    Phone icon
    UNITED STATES
    Mar 07, 2023
  • Stylized image of a person
    S. R.
    Phone icon
    UNITED STATES
    Jun 19, 2024

Frequently Asked Questions

What is First Utility known for?

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First Utility operates in the Utilities industry; you can contact the main corporate office by phone at . Explore First Utility's company overview page for more information.

What is First Utility's most common email format?

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First Utility employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more First Utility email formats with LeadIQ.

How many employees does First Utility have currently?

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First Utility has approximately 123 employees as of January 2026. These team members are located across 3 continents, including EuropeNorth AmericaAsia.

Who are First Utility's key employees and leadership?

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As of January 2026, First Utility's key employees include:

  • Data Flow Manager: S. W.
  • Resourcing Lead: B. T.
  • General Manager: D. M.
  • Complaints Team Manager: J. E.
  • Customer Contact Manager (outsource): K. S.

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