What departments does Firstsource have?

Firstsource has employees across 14 departments including Information Technology, Operations, Finance, Sales, Entrepreneurship.

What is the largest department at Firstsource?

The largest department at Firstsource is Operations with 6 employees.

Where are Firstsource employees located globally?

Firstsource has employees across 7 continents and 37 countries including South Africa, Nigeria, Algeria, India, Philippines.

How has Firstsource's team size changed over time?

Firstsource's team has decreased from approximately 15K to 10K employees based on available data.

Firstsource Employee Directory

Q: Who are Firstsource's key employees and leadership?

Firstsource's key employees include: Evp & Global Chief Information Officer: B. L., Chief Executive Officer: R. S., Cso: C. R., Cso: T. K., Chief Operating Officer: S. B.

Outsourcing and Offshoring ConsultingMaharashtra, India10001+ Employees

Firstsource Solutions Limited, based in Mumbai, Maharashtra, is a specialized business process services provider founded in 2001 and part of the RP-Sanjiv Goenka Group. It emphasizes domain-centered teams and analytics-driven capabilities to support clients' outsourcing and offshoring needs. The company pursues an UnBPO approach that combines technology, data, and process services to help organizations transform their operations.

Its client base spans healthcare, banking and financial services, communications, media, technology, retail, and utilities. Firstsource serves more than 200 global brands, including several Fortune 500 and FTSE 100 companies, with a global footprint that includes the US, UK, Mexico, India, Australia, South Africa, and the Philippines. The organization employs a large global workforce described as more than thirty-five thousand Firstsourcers.

Firstsource Global Highlights

Asia
10K

India
10K
Philippines
343
United Arab Emirates
25
Sri Lanka
20
Singapore
3
Pakistan
2
Indonesia
2
Saudi Arabia
2
Japan
2
Qatar
1
Bahrain
1
Bangladesh
1
Malaysia
1
China
1
Turkey
1

North America
1.3K

United States Of America
1.3K
Mexico
71
Canada
9
Trinidad And Tobago
1

Europe
917

United Kingdom Of Great Britain And Northern Ireland
881
Ireland
24
Italy
4
Romania
2
Finland
1
Poland
1
Portugal
1
Latvia
1
France
1
Germany
1

Oceania
43

Australia
43

Africa
13

South Africa
10
Nigeria
2
Algeria
1

South America
6

Colombia
2
Argentina
2
Brazil
2

Firstsource's Leadership

R. S.
Chief Executive Officer
Mobile Phone
Email
C. R.
Cso
Mobile Phone
Email
T. K.
Cso
Mobile Phone
Email
S. B.
Chief Operating Officer
Mobile Phone
Email
C. F.
Chief Financial Officer
Mobile Phone
Email
D. B.
Chief Financial Officer
Mobile Phone
Email
J. S.
Chief Operating Officer
Mobile Phone
Email
S. S.
Chief Operations Officer
Mobile Phone
Email

Firstsource Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Analytics
Human Resources
Engineering
Operations
Other
Support
Program & Project Management
Business
Accounting

Contact profiles from Firstsource

Name

Title

Contact

Location

Last Update

S. J.
Division President
Mobile Phone
Email
Oct 21, 2024
S. S.
Chairman
Mobile Phone
Email
India, Maharashtra
Feb 02, 2024
V. P.
Owner
Mobile Phone
Email
India, Andhra Pradesh
Jun 24, 2026
C. R.
Cso
Mobile Phone
Email
India, Karnataka
Jun 24, 2026
T. K.
Cso
Mobile Phone
Email
India, Karnataka
Aug 06, 2026
S. A.
Vice President Talent Acquisition
Mobile Phone
Email
India, Maharashtra
Apr 14, 2026
V. S.
Assistant Vice President
Mobile Phone
Email
India, Tamil Nadu
Jun 28, 2026
R. D.
Vice President Facilities
Mobile Phone
Email
India, Karnataka
Jun 24, 2026
M. J.
Vice President And Global Head Of Ai Architecture
Mobile Phone
Email
Jul 24, 2026
W. C.
Vp Of Marketing Emea
Mobile Phone
Email
United Kingdom, England
Sep 04, 2026

Frequently Asked Questions

What is Firstsource known for?

Firstsource was founded in 2001 and operates in the Outsourcing and Offshoring Consulting industry. You can contact Firstsource's main corporate office by phone at

+1-620-223-****

. Explore Firstsource's company overview page for more information.

What is Firstsource's most common email format?

Firstsource employees' email format typically follows the pattern of First.Last@firstsource.com. Trying to find reliable and up-to-date employee contact data? Find more Firstsource email formats with LeadIQ.

How many employees does Firstsource have currently?

Firstsource has approximately 25K employees as of August 2026. These team members are located across 6 continents, including Asia, North America and Europe.

Who are Firstsource's key employees and leadership?

As of August 2026, Firstsource's key employees include:

Chief Executive Officer: R. S.
Cso: C. R.
Cso: T. K.
Chief Operating Officer: S. B.
Chief Financial Officer: C. F.

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Firstsource Employee Directory

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