What departments does Firstsource have?

Firstsource has employees across 14 departments including Information Technology, Operations, Finance, Sales, Entrepreneurship.

What is the largest department at Firstsource?

The largest department at Firstsource is Operations with 6 employees.

Where are Firstsource employees located globally?

Firstsource has employees across 7 continents and 37 countries including South Africa, Nigeria, Algeria, India, Philippines.

How has Firstsource's team size changed over time?

Firstsource's team has decreased from approximately 15K to 10K employees based on available data.

Firstsource Employee Directory

Q: Who are Firstsource's key employees and leadership?

Firstsource's key employees include: Evp & Global Chief Information Officer: B. L., Chief Executive Officer: R. S., Cso: C. R., Cso: T. K., Chief Operating Officer: S. B.

Outsourcing and Offshoring ConsultingMaharashtra, India10001+ Employees

Firstsource Solutions Limited, based in Mumbai, Maharashtra, is a specialized business process services provider founded in 2001 and part of the RP-Sanjiv Goenka Group. It emphasizes domain-centered teams and analytics-driven capabilities to support clients' outsourcing and offshoring needs. The company pursues an UnBPO approach that combines technology, data, and process services to help organizations transform their operations.

Its client base spans healthcare, banking and financial services, communications, media, technology, retail, and utilities. Firstsource serves more than 200 global brands, including several Fortune 500 and FTSE 100 companies, with a global footprint that includes the US, UK, Mexico, India, Australia, South Africa, and the Philippines. The organization employs a large global workforce described as more than thirty-five thousand Firstsourcers.

Firstsource Global Highlights

Asia
10K

India
10K
Philippines
343
United Arab Emirates
25
Sri Lanka
20
Singapore
3
Pakistan
2
Indonesia
2
Saudi Arabia
2
Japan
2
Qatar
1
Bahrain
1
Bangladesh
1
Malaysia
1
China
1
Turkey
1

North America
1.3K

United States Of America
1.3K
Mexico
71
Canada
9
Trinidad And Tobago
1

Europe
917

United Kingdom Of Great Britain And Northern Ireland
881
Ireland
24
Italy
4
Romania
2
Finland
1
Poland
1
Portugal
1
Latvia
1
France
1
Germany
1

Oceania
43

Australia
43

Africa
13

South Africa
10
Nigeria
2
Algeria
1

South America
6

Colombia
2
Argentina
2
Brazil
2

Firstsource's Leadership

R. S.
Chief Executive Officer
Mobile Phone
Email
C. R.
Cso
Mobile Phone
Email
T. K.
Cso
Mobile Phone
Email
S. B.
Chief Operating Officer
Mobile Phone
Email
C. F.
Chief Financial Officer
Mobile Phone
Email
D. B.
Chief Financial Officer
Mobile Phone
Email
J. S.
Chief Operating Officer
Mobile Phone
Email
S. S.
Chief Operations Officer
Mobile Phone
Email

Firstsource Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Analytics
Human Resources
Engineering
Operations
Other
Support
Program & Project Management
Business
Accounting

Contact profiles from Firstsource

Name

Title

Contact

Location

Last Update

B. S.
Vice President Strategic Partnerships
Mobile Phone
Email
United Kingdom
Sep 01, 2026
S. K.
Senior Vice President - Human Resources
Mobile Phone
Email
India, Karnataka
Sep 25, 2024
G. G.
Vice President Client Services
Mobile Phone
Email
United Kingdom, England
Aug 28, 2026
P. T.
Vp - Capability Development
Mobile Phone
Email
India, Telangana
Apr 16, 2026
S. S.
Vice President Operations
Mobile Phone
Email
India
Aug 27, 2026
R. S.
Svp - Global Head Digital Services
Mobile Phone
Email
India, Maharashtra
Aug 27, 2026
D. N.
Senior Vice President
Mobile Phone
Email
India, Haryana
Apr 15, 2026
N. G.
Associate Vice President- Client Services Bfsi
Mobile Phone
Email
United Kingdom
Jul 01, 2026
V. D.
Practice Head Banking & Financial Services
Mobile Phone
Email
United Kingdom, England
Jun 26, 2026
V. R.
Senior Vice President Operations
Mobile Phone
Email
India, Telangana
Jun 28, 2026

Frequently Asked Questions

What is Firstsource known for?

Firstsource was founded in 2001 and operates in the Outsourcing and Offshoring Consulting industry. You can contact Firstsource's main corporate office by phone at

+1-620-223-****

. Explore Firstsource's company overview page for more information.

What is Firstsource's most common email format?

Firstsource employees' email format typically follows the pattern of First.Last@firstsource.com. Trying to find reliable and up-to-date employee contact data? Find more Firstsource email formats with LeadIQ.

How many employees does Firstsource have currently?

Firstsource has approximately 25K employees as of August 2026. These team members are located across 6 continents, including Asia, North America and Europe.

Who are Firstsource's key employees and leadership?

As of August 2026, Firstsource's key employees include:

Chief Executive Officer: R. S.
Cso: C. R.
Cso: T. K.
Chief Operating Officer: S. B.
Chief Financial Officer: C. F.

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Firstsource Employee Directory

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