What departments does Firstsource have?

Firstsource has employees across 13 departments including Information Technology, Operations, Finance, Entrepreneurship, Sales.

What is the largest department at Firstsource?

The largest department at Firstsource is Operations with 5 employees.

Where are Firstsource employees located globally?

Firstsource has employees across 7 continents and 40 countries including South Africa, Nigeria, Senegal, Kenya, India.

How has Firstsource's team size changed over time?

Firstsource's team has decreased from approximately 15K to 9.9K employees based on available data.

Firstsource Employee Directory

Q: Who are Firstsource's key employees and leadership?

Firstsource's key employees include: Evp & Global Chief Information Officer: B. L., Chief Executive Officer: R. S., Cso: C. R., Cso: T. K., Chief Operating Officer: S. B..

Outsourcing and Offshoring ConsultingMaharashtra, India10001+ Employees

Firstsource Solutions Limited, based in Mumbai, Maharashtra, is a specialized business process services provider founded in 2001 and part of the RP-Sanjiv Goenka Group. It emphasizes domain-centered teams and analytics-driven capabilities to support clients' outsourcing and offshoring needs. The company pursues an UnBPO approach that combines technology, data, and process services to help organizations transform their operations.

Its client base spans healthcare, banking and financial services, communications, media, technology, retail, and utilities. Firstsource serves more than 200 global brands, including several Fortune 500 and FTSE 100 companies, with a global footprint that includes the US, UK, Mexico, India, Australia, South Africa, and the Philippines. The organization employs a large global workforce described as more than thirty-five thousand Firstsourcers.

Firstsource Global Highlights

Asia
9.6K

India
9.2K
Philippines
332
Sri Lanka
30
United Arab Emirates
25
Singapore
3
Indonesia
3
Japan
2
Saudi Arabia
2
Malaysia
2
China
2
Bahrain
1
Turkey
1
Pakistan
1
Qatar
1
Bangladesh
1
Cambodia
1

North America
1.3K

United States Of America
1.2K
Mexico
71
Canada
10
Trinidad And Tobago
1

Europe
967

United Kingdom Of Great Britain And Northern Ireland
923
Ireland
29
Italy
4
Romania
2
Finland
2
Germany
2
France
1
Netherlands
1
Poland
1
Portugal
1
Latvia
1

Oceania
45

Australia
45

Africa
13

South Africa
9
Nigeria
2
Senegal
1
Kenya
1

South America
6

Colombia
3
Brazil
2
Argentina
1

Firstsource's Leadership

R. S.
Chief Executive Officer
Mobile Phone
Email
C. R.
Cso
Mobile Phone
Email
T. K.
Cso
Mobile Phone
Email
S. B.
Chief Operating Officer
Mobile Phone
Email
D. J.
Chief Financial Officer
Mobile Phone
Email
C. F.
Chief Financial Officer
Mobile Phone
Email
D. B.
Chief Financial Officer
Mobile Phone
Email
J. S.
Chief Operating Officer
Mobile Phone
Email

Firstsource Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Analytics
Human Resources
Engineering
Operations
Other
Support
Program & Project Management
Business
Accounting

Contact profiles from Firstsource

Name

Title

Contact Info

Location

Last Update

M. P.
Head Of Compliance And Mlro
Mobile Phone
Email
United Kingdom
Jun 02, 2026
R. A.
Global Head - Business Transformation
Mobile Phone
Email
IndiaNCT
Jun 29, 2026
M. P.
Avp & Global Marketing Head For Ai Businesses, Cx, Consulting & Strategic Partnership
Mobile Phone
Email
IndiaKarnataka
Jun 25, 2026
S. K.
Senior Vice President - Human Resources
Mobile Phone
Email
IndiaKarnataka
Sep 25, 2024
G. G.
Vice President Client Services
Mobile Phone
Email
United KingdomEngland
May 28, 2026
P. T.
Vp - Capability Development
Mobile Phone
Email
IndiaTelangana
Apr 16, 2026
S. S.
Vice President Operations
Mobile Phone
Email
India
Jul 24, 2026
R. S.
Svp - Global Head Digital Services
Mobile Phone
Email
IndiaMaharashtra
Jul 22, 2026
J. A.
Vice President & Practice Lead, Technology Client Services
Mobile Phone
Email
Portugal
Apr 13, 2026
D. N.
Senior Vice President
Mobile Phone
Email
IndiaHaryana
Apr 15, 2026

Frequently Asked Questions

What is Firstsource known for?

Firstsource was founded in 2001 operates in the Outsourcing and Offshoring Consulting industry; you can contact the main corporate office by phone at

+1-620-223-****

. Explore Firstsource's company overview page for more information.

What is Firstsource's most common email format?

Firstsource employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Firstsource email formats with LeadIQ.

How many employees does Firstsource have currently?

Firstsource has approximately 24K employees as of July 2026. These team members are located across 6 continents, including AsiaNorth AmericaEurope.

Who are Firstsource's key employees and leadership?

As of July 2026, Firstsource's key employees include:

Chief Executive Officer: R. S.
Cso: C. R.
Cso: T. K.
Chief Operating Officer: S. B.
Chief Financial Officer: D. J.

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Firstsource Employee Directory

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