Five Star Call Centers

Outsourcing and Offshoring ConsultingSouth Dakota, United States1001-5000 Employees

At Five Star Call Centers we are leading the next evolution of customer experiences (CX). As your CX technology partner, we support your business in delivering amazing customer experiences with the scalability and flexibility you need. With over 35 years in the industry, we offer the latest cloud-based contact center software and AI solutions to help your business achieve its goals, all with a tailored approach to your specific needs.  

Our technology-driven approach to customer service outsourcing helps businesses: 

Gather, analyze, and leverage CX data 

Improve customer satisfaction scores and reduce churn 

Increase sales and revenue 

Save money on customer service costs 

Scale their customer service operations quickly and easily 

Our team of highly trained and experienced agents is equipped with the latest technology and tools to provide your customers with the best possible service. We are constantly innovating and improving our services to stay ahead of the curve and meet the evolving needs of our clients. Visit fivestarcallcenters.com, and let’s talk about how we can support you.

VISION: To provide world class customer contact solutions to our partners. 

MISSION: To deliver total customer satisfaction in a passionate, relentless and impactful manner. 

FIVE PRINCIPLES:
PASSIONATE | RESULTS | RESPONSIVE | TRUSTED | CUSTOM

FIVE VALUES:
INTEGRITY: Doing what is right, in an honest and ethical manner.

RESPECT: Treating each other, customers and business partners with consideration and dignity.

ATTITUDE: Embracing life with a passionate and relentless pursuit of excellence. Taking ownership and being accountable for solutions.

TEAM: Dedicated to working together to accomplish goals through selfless commitment to work and community.

APPRECIATION: Celebrating a culture of fun, achievement and gratitude.

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