Insights

Strong Market Position Forethought has established itself as a leader in AI-powered customer experience solutions, supporting major clients like Upwork, Grammarly, Airtable, and Datadog, which indicates high credibility and potential for expansion into similar enterprise markets seeking advanced CX AI tools.

Recent Funding & Growth With over 115 million dollars raised from prominent investors such as Blue Cloud Ventures and NEA, and a recent 25 million dollar growth funding round, Forethought demonstrates strong financial backing and rapid growth potential, making it a compelling target for strategic partnerships or investments.

Innovation & Product Expansion Forethought continually enhances its platform with new features like Headless Forethought and Custom Insights, enabling organizations to deploy and govern AI across all customer channels, which presents opportunities to promote tailored AI solutions to organizations aiming for comprehensive CX automation.

Industry Recognition Awards such as the 2021 Comparably Award for Best Company and recognition as a Mid-Market Leader and Best Est. ROI by G2 position Forethought as a reputable and trusted provider, easing the path to sales discussions with clients prioritizing proven technology and customer satisfaction.

Strategic Acquisition Potential With plans for acquisition by Zendesk and a notable interest in expanding AI capabilities within the customer support domain, Forethought presents an attractive opportunity for sales partners to align with a company poised for strategic growth and potential integration into larger enterprise platforms.

Similar companies to Forethought

Forethought Tech Stack

Forethought uses 8 technology products and services including Apache HBase, Unbounce, Atlassian Jira, and more. Explore Forethought's tech stack below.

  • Apache HBase
    Database
  • Unbounce
    Editors
  • Atlassian Jira
    Issue Trackers
  • Goober
    Javascript Libraries
  • Salesforce Service Cloud
    Live Chat
  • Keras
    Machine Learning
  • Microsoft
    Miscellaneous
  • Webflow
    Page Builders

Media & News

Forethought's Email Address Formats

Forethought uses at least 1 format(s):
Forethought Email FormatsExamplePercentage
First.Last@forethought.aiJohn.Doe@forethought.ai
74%
First@forethought.aiJohn@forethought.ai
18%
FLast@forethought.aiJDoe@forethought.ai
7%
Last@forethought.aiDoe@forethought.ai
1%

Frequently Asked Questions

Where is Forethought's headquarters located?

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Forethought's main headquarters is located at 2 Embarcadero Ctr Floor 8 San Francisco, California United States. The company has employees across 4 continents, including North AmericaAsiaAfrica.

What is Forethought's official website and social media links?

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Forethought's official website is forethought.ai and has social profiles on LinkedInCrunchbase.

What is Forethought's NAICS code?

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Forethought's NAICS code is 5112 - Software Publishers.

How many employees does Forethought have currently?

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As of May 2026, Forethought has approximately 108 employees across 4 continents, including North AmericaAsiaAfrica. Key team members include Head Of Artificial Intelligence: A. N.Head Of Partnerships: E. C.Head Of Legal Operations: M. W. H.. Explore Forethought's employee directory with LeadIQ.

What industry does Forethought belong to?

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Forethought operates in the Software Development industry.

What technology does Forethought use?

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Forethought's tech stack includes Apache HBaseUnbounceAtlassian JiraGooberSalesforce Service CloudKerasMicrosoftWebflow.

What is Forethought's email format?

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Forethought's email format typically follows the pattern of First.Last@forethought.ai. Find more Forethought email formats with LeadIQ.

How much funding has Forethought raised to date?

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As of May 2026, Forethought has raised $25M in funding. The last funding round occurred on May 13, 2025 for $25M.

When was Forethought founded?

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Forethought was founded in 2017.

Forethought

Software DevelopmentCalifornia, United States51-200 Employees

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX—enterprise-ready and built for every customer moment. Supporting billions of interactions for leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought AI agents think, act, and improve, delivering better customer experiences and over $1 billion in ROI for organizations to date. The company has raised $115M+ in funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures. G2 has recognized Forethought as a Mid-Market Leader and Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

Section iconCompany Overview

Headquarters
2 Embarcadero Ctr Floor 8 San Francisco, California United States
NAICS Code
5112 - Software Publishers
Founded
2017
Employees
51-200

Section iconFunding & Financials

  • $25M

    Forethought has raised a total of $25M of funding over 5 rounds. Their latest funding round was raised on May 13, 2025 in the amount of $25M.

  • $50M$100M

    Forethought's revenue is estimated to be in the range of $50M$100M

Section iconFunding & Financials

  • $25M

    Forethought has raised a total of $25M of funding over 5 rounds. Their latest funding round was raised on May 13, 2025 in the amount of $25M.

  • $50M$100M

    Forethought's revenue is estimated to be in the range of $50M$100M

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