AI Customer Support Forethought offers advanced generative AI solutions for customer support, promising instant issue resolution, ticket prediction, and knowledgeable agent assistance. This unique technology can be highlighted to businesses seeking innovative customer service automation tools.
Industry Recognition Forethought has received industry recognition including being named in Gartner's 2023 Cool Vendor in Customer Service and Support Technology report. Leveraging these accolades can enhance credibility when approaching potential clients in need of cutting-edge customer service solutions.
Recent Product Launches With recent launches like Autoflows autonomous resolution capabilities, Forethought demonstrates a commitment to innovation. These new capabilities can be used as a conversation starter to engage clients looking for AI-driven support solutions.
Key Personnel Addition Forethought's hiring of Bhusha Mehta as Vice President of Customer Experience and Success reinforces the company's dedication to customer satisfaction. This leadership update can be utilized to showcase the company's focus on enhancing the customer journey.
Financial Health Forethought's financial stability, with a revenue range of $10M - $50M and $65M in funding, positions the company as a reliable partner for businesses considering long-term customer support investments. Highlighting financial health can instill confidence in potential clients.
Forethought uses 8 technology products and services including Unbounce, Twilio, TensorFlow, and more. Explore Forethought's tech stack below.
| Forethought Email Formats | Percentage |
| First.Last@forethought.ai | 73% |
| First@forethought.ai | 20% |
| FLast@forethought.ai | 5% |
| Last@forethought.ai | 2% |
Software DevelopmentCalifornia, United States51-200 Employees
Forethought is the most advanced generative AI agent for customer support, trained on your unique data set. Our AI-driven solutions integrate seamlessly to resolve issues instantly, predict and prioritize tickets, and assist agents with relevant knowledge. Transform your customer support with AI that learns continuously to provide more accurate and contextual responses.
Company Overview
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Funding & FinancialsForethought has raised a total of $65M of funding over 4 rounds. Their latest funding round was raised on Dec 15, 2021 in the amount of $65M.
Forethought's revenue is in the range of $10M$50M
Funding & FinancialsForethought has raised a total of $65M of funding over 4 rounds. Their latest funding round was raised on Dec 15, 2021 in the amount of $65M.
Forethought's revenue is in the range of $10M$50M
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