Insights

Growth Opportunity Smaller IT and services firm with sub $1M revenue and 201-500 employees suggests upsell potential to scale customer care, IT support, and outsourcing services while leveraging scalable platforms.

Technology Stack Fit Strong use of Salesforce, ServiceNow, Microsoft Azure and Smartsheet indicates readiness for advanced CRM, IT service management, cloud solutions, and project collaboration; recommend expanding digital transformation, CRM automation, and AI-assisted support offerings.

Client Partnership Longstanding focus on proactive, high-touch customer care positions as a collaborative partner; opportunities to offer analytics, NPS improvement programs, and retention optimization consulting.

Operational Efficiencies Current tools like QuickBooks Online and Visual Website Optimizer point to interest in optimization, analytics, and conversion improvements; propose performance measurement, process automation, and KPIs tracking packages.

Competitive Positioning Market appears to be mid-sized players adjacent to large BPOs; target differentiation through tailored industry verticals, scalable customer experience solutions, and cost-efficient engagement models to capture mid-market deals.

Similar companies to Frontline Call Center

Frontline Call Center Tech Stack

Frontline Call Center uses 8 technology products and services including Quickbooks Online, Visual Website Optimizer, WordPress, and more. Explore Frontline Call Center's tech stack below.

Frontline Call Center's Email Address Formats

Frontline Call Center uses at least 3 email formats:
Frontline Call Center Email FormatsExamplePercentage
First.Last@frontline.groupJohn.Doe@frontline.group
100%
First.Last@frontlinecallcenter.comJohn.Doe@frontlinecallcenter.com
75%
FirstL@frontlinecallcenter.comJohnD@frontlinecallcenter.com
25%

Frequently Asked Questions

What is Frontline Call Center's phone number?

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You can contact Frontline Call Center's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Frontline Call Center's official website and social media links?

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Frontline Call Center's official website is frontline.group and has social profiles on LinkedIn.

How much revenue does Frontline Call Center generate?

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As of July 2026, Frontline Call Center's annual revenue is estimated to be <$1M.

What is Frontline Call Center's NAICS code?

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Frontline Call Center's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does Frontline Call Center have currently?

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As of July 2026, Frontline Call Center has approximately 201 employees across 2 continents, including North America and Europe. Key team members include Chief Executive Officer: A. M., Director Of Client Relations: C. A. and Senior Account Manager Svl Manager: C. S. Explore Frontline Call Center's employee directory with LeadIQ.

What industry does Frontline Call Center belong to?

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Frontline Call Center operates in the Information Technology and Services industry.

What technology does Frontline Call Center use?

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Frontline Call Center's tech stack includes Quickbooks Online, Visual Website Optimizer, WordPress, CookieYes, Salesforce, ServiceNow, Microsoft Azure and Smartsheet.

What is Frontline Call Center's email format?

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Frontline Call Center's email format typically follows the pattern of First.Last@frontline.group. Find more Frontline Call Center email formats with LeadIQ.

When was Frontline Call Center founded?

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Frontline Call Center was founded in 2005.
Frontline Call Center logo

Frontline Call Center

Information Technology and ServicesWashington, United States201-500 Employees

Frontline Call Center is a mid-sized IT services and IT consulting firm based in Eastsound, Washington, founded in 2005. It provides outsourced customer support to client organizations, focusing on personalized, proactive service to manage customer interactions.

The company positions itself as a strategic partner that helps clients anticipate evolving needs and improve customer satisfaction and retention through timely, insightful, and proven solutions. Its target market comprises businesses seeking external customer-care capabilities to integrate outsourced support with their operations.

Section iconCompany Overview

Phone number
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2005
Employees
201-500

Section iconFunding & Financials

  • <$1M

    Frontline Call Center's revenue is estimated to be in the range of <$1M

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